CrawlJobs Logo

Operations Transformation & AI Associate

https://feverup.com/fe Logo

Fever

Location Icon

Location:
Spain , Madrid

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We’re looking for a high-potential Strategy Associate to join our Operations team and help redefine how we deliver Customer Experience at scale. This is a high-impact role at the intersection of strategy, operations, and AI, where you will challenge existing processes, drive transformation initiatives, and shape the future of our customer operations globally. You will work directly with the Director of Operations, with regular exposure to senior leadership and C-level stakeholders.

Job Responsibility:

  • Challenge and redesign existing operational processes, with a strong focus on Quality Assurance and performance management
  • Identify and lead AI-driven initiatives to improve efficiency, automation, and customer satisfaction
  • Drive end-to-end transformation projects, from problem definition to implementation
  • Partner with cross-functional teams (Product, Data, CX, Ops) to roll out scalable solutions
  • Contribute to strategic initiatives such as regional scaling and operational expansion, self-service and automation strategies, productivity and cost optimization
  • Translate insights into actionable recommendations with company-wide impact (supporting a team of 300+ people)

Requirements:

  • 2–4 years of experience in top-tier consulting (MBB preferred) or similar high-performance environments
  • Strong problem-solving and analytical skills
  • Proven ability to structure ambiguous problems and drive execution
  • Interest or experience in AI / automation / operations optimization
  • Excellent communication skills and stakeholder management
  • High ownership and ability to operate in fast-paced environments
  • Engineering background is a plus
  • Spanish and English are a must

Nice to have:

Engineering background is a plus

What we offer:
  • Opportunity to have a real impact in a high-growth global category leader
  • Health insurance
  • Gympass membership
  • Flexible remuneration with a 100% tax exemption through Cobee
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid, with possible travel across our markets
  • Home office friendly
  • Responsibility from day one, and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • We have free food, drink, and fruit at the office
  • Possibility to receive in advance part of your salary by Payflow

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Fever - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operations Transformation & AI Associate

Director Operations Transformation, Technology and Workforce Strategy

In this critical role the Director Operations Transformation, Technology and Wor...
Location
Location
United States
Salary
Salary:
174922.00 - 213794.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree & 4 years of technology experience
  • Master’s degree & 8 years of technology experience
  • Bachelor’s degree & 10 years of technology experience
  • At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Job Responsibility
Job Responsibility
  • Develop and implement strategic plans in collaboration with the Operations Transformation AI Team, the Amgen Technology and Medical Organizations (ATMOS), and Technology and Workforce Strategy Team
  • Strategic integration of Operations AI Core Framework to ensure consistent horizontal alignment across the functions
  • Lead, mentor, and manage a team of subject matter experts ensuring they have the tools, training, and support needed to succeed
  • Oversee the identification, prioritization, delivery, and integration of tailored technological solutions that address specific business strategic imperatives
  • Liaise with the Operations AI Team and ATMOS team in the execution of priorities associated with Operations Technology and Workforce strategy
  • Ensure the alignment of technology solutions with operations organization needs, driving business reliability, efficiency and agility
  • Establish and maintain strong relationships with key internal collaborators, including OT AI Team, Operations functional unit leaders, data scientists and ATMOS
  • Function as a liaison between operations functional units and ATMOS to ensure seamless communication, prioritization and effective implementation of technical solutions associated with our Technology and Workforce strategy
  • Engage with external partners, including professional organizations to employ innovative technology and best practices
  • Drive a continuous improvement attitude, encouraging experimentation and adoption of emerging technologies
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Fulltime
Read More
Arrow Right

Principal Consultant - Data & AI

The Principal Consultant is a senior leader responsible for the successful techn...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 20+ years of experience in software/solution engineering, with at least 3–5 years in delivery leadership roles
  • Proven experience in leading delivery of complex, multi-disciplinary projects
  • Strong understanding of modern delivery methodologies (Agile, Scrum, DevOps, etc.)
  • Excellent communication, stakeholder management, problem-solving, and team leadership skills
  • Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)
  • Relevant certifications are a plus
  • Enterprise Data Architecture & Modern Platforms expertise
  • Data Engineering & Large Scale Data Processing expertise
  • Database Platforms, Performance & Capacity Engineering expertise
  • RealTime Analytics & Operational Intelligence expertise
Job Responsibility
Job Responsibility
  • AI-First Delivery Leadership: Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable
  • Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes
  • Drive engineering excellence through reusable components, accelerators, and scalable architecture
  • Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements
  • Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches
  • Act as a technical point of contact for clients, translating business requirements into scalable technical solutions
  • Ensure delivery models are optimized for modern AI-native execution, including integration of automation and intelligent processes
  • Ability to step into at‑risk projects, quickly assess issues, and establish a credible path to recovery or exit
  • Engineering Excellence: Champion high-quality engineering practices across all delivery engagements
  • Ensure adherence to coding standards, architectural integrity, and performance benchmarks
  • Fulltime
Read More
Arrow Right

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
sabiogroup.com Logo
Sabio Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
  • Deep understanding of CCaaS/contact centre operations and digital CX transformation
  • Awareness of security, compliance, and integration considerations in enterprise deployments
  • Commercial and financial awareness, including ROI modelling and TCO analysis
  • Strong understanding of competitive landscape in AI/CX
  • Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
  • Confidence engaging with senior stakeholders, including C-level executives
  • Strong influencing and negotiation skills within competitive sales cycles
  • Ability to balance technical depth with commercial positioning
  • Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions
Job Responsibility
Job Responsibility
  • Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
  • Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
  • Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
  • Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
  • Act as an AI authority during sales cycles, influencing deal strategy and client positioning
  • Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
  • Provide customer and market insights to inform Sabio’s product and proposition roadmap
  • Mentor junior and associate colleagues, building capability across the Presales team
What we offer
What we offer
  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private health and dental care
  • Cycle to work
  • 28 days paid holiday a year (this includes three Sabio days)
  • LinkedIn Learning
Read More
Arrow Right

Vice President, IT Transformation-Facilities

The Vice President of Allied Universal Facilities Management (AUFM) Transformati...
Location
Location
United States , Irvine
Salary
Salary:
190000.00 - 220000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one of the following: Bachelor’s degree in Business Administration or an information technology-related field of study
  • Associate’s degree in Business Administration or information technology-related field of study with a minimum of seventeen years of IT leadership experience
  • High school diploma or equivalent with a minimum of twenty (20) years of IT leadership experience
  • Minimum of fifteen (15) years of senior leadership experience in large-scale, labor-intensive services organizations (e.g., janitorial, facilities, logistics, or similar environments)
  • Experience adapting and scaling enterprise technology platforms to support different operating models
  • Proven successful experience driving complex, multi-market transformation programs to measurable operating results
  • Demonstrated ability to operate effectively at the intersection of technology and business leadership
  • Strong operational judgment with the ability to make decisions and drive execution in ambiguous, high-pressure environments
  • Credibility with senior business leaders and the ability to influence, challenge, and align stakeholders without direct P&L ownership
Job Responsibility
Job Responsibility
  • Act as a Solution Partner to AUFM leaders to translate enterprise platform capabilities into practical AI-powered operating solutions
  • Work directly with operators to adapt existing AI-Powered Service Platform capabilities to real-world operating conditions and constraints in AUFM
  • Challenge assumptions, clarify tradeoffs, and drive decisive problem solving in complex and ambiguous environments
  • Own execution of the AUFM AI-powered transformation program from development through sustained operation
  • Work with business unit leaders to set pace and sequencing, define milestones, and establish clear success criteria
  • Drive disciplined execution against plans, intervening when progress stalls and escalating when commitments are not met
  • Maintain deep working knowledge of Allied Universal’s AI-Powered Service Platform, including hiring, onboarding, scheduling, workforce engagement, and operational execution capabilities
  • Direct and partner with Platform Engineering to adapt and expand existing platform capabilities in support of AUFM requirements
  • Ensure platform changes support scale, repeatability, and measurable operating outcomes
  • Establish clear operating standards and expectations for how AUFM operates on the platform
What we offer
What we offer
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Executive flex time off plan
  • annual 40% bonus opportunity
  • Fulltime
Read More
Arrow Right

Vice President, Technology Transformation – Facilities Management

The Vice President of Allied Universal Facilities Management (AUFM) Transformati...
Location
Location
United States , Irvine
Salary
Salary:
190000.00 - 220000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one of the following: Bachelor’s degree in Business Administration or an information technology-related field of study
  • Associate’s degree in Business Administration or information technology-related field of study with a minimum of seventeen years of IT leadership experience
  • High school diploma or equivalent with a minimum of twenty (20) years of IT leadership experience
  • Minimum of fifteen (15) years of senior leadership experience in large-scale, labor-intensive services organizations (e.g., janitorial, facilities, logistics, or similar environments)
  • Experience adapting and scaling enterprise technology platforms to support different operating models
  • Proven successful experience driving complex, multi-market transformation programs to measurable operating results
  • Demonstrated ability to operate effectively at the intersection of technology and business leadership
  • Strong operational judgment with the ability to make decisions and drive execution in ambiguous, high-pressure environments
  • Credibility with senior business leaders and the ability to influence, challenge, and align stakeholders without direct P&L ownership
Job Responsibility
Job Responsibility
  • Act as a Solution Partner to AUFM leaders to translate enterprise platform capabilities into practical AI-powered operating solutions
  • Work directly with operators to adapt existing AI-Powered Service Platform capabilities to real-world operating conditions and constraints in AUFM
  • Challenge assumptions, clarify tradeoffs, and drive decisive problem solving in complex and ambiguous environments
  • Own execution of the AUFM AI-powered transformation program from development through sustained operation
  • Work with business unit leaders to set pace and sequencing, define milestones, and establish clear success criteria
  • Drive disciplined execution against plans, intervening when progress stalls and escalating when commitments are not met
  • Maintain deep working knowledge of Allied Universal’s AI-Powered Service Platform, including hiring, onboarding, scheduling, workforce engagement, and operational execution capabilities
  • Direct and partner with Platform Engineering to adapt and expand existing platform capabilities in support of AUFM requirements
  • Ensure platform changes support scale, repeatability, and measurable operating outcomes
  • Establish clear operating standards and expectations for how AUFM operates on the platform
What we offer
What we offer
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Executive flex time off plan
  • Fulltime
Read More
Arrow Right

Director, Digital Enablement Operations & Back Office

As the Digital Enabler for Innovation and Operations, you will be a pivotal tran...
Location
Location
United States , Carmel
Salary
Salary:
130000.00 - 197000.00 USD / Year
belden.com Logo
Belden, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related discipline
  • Proven track record of leading digital transformation initiatives in either a product innovation/R&D or a manufacturing/supply chain environment
  • Business-Anchored Thinker: Ability to connect digital initiatives to measurable improvements in both innovation (e.g., faster time-to-market, higher innovation ROI) and operations (e.g., efficiency, cost, quality, resilience)
  • Deep Process Empathy: Demonstrates a strong understanding of the challenges and opportunities within both R&D/engineering and shop floor/supply chain environments
  • Data-Driven Storyteller: Translates complex analytics and AI insights into actionable recommendations for both technical and non-technical stakeholders
  • Adoption Champion: Focuses relentlessly on user enablement, habit-building, and continuous improvement to ensure technology is not just launched, but deeply embedded in daily workflows
  • Collaborative Influencer: Exceptional ability to build strong, cross-functional relationships to drive alignment and accelerate innovation and operational outcomes
  • Experience with core enterprise platforms such as PLM (Product Lifecycle Management), MES (Manufacturing Execution Systems), IoT, and advanced analytics tools
Job Responsibility
Job Responsibility
  • Develop and Execute a Unified Digital Strategy: Design and implement a holistic digital and multi-year roadmap for both innovation and operations, ensuring tight alignment with overarching business and technology objectives
  • Drive End-to-End Process Digitalization: Lead the digitalization of critical workflows across the value chain, including R&D, product requirements management, simulation, production scheduling, inventory management, and supplier collaboration
  • Own and Advance Key Digital Platforms: Own the backlog, delivery, and continuous improvement of key innovation and operational platforms (e.g., PLM, MES, IoT, Analytics, CRA Platform), ensuring they meet the evolving needs of the business
  • Deliver Advanced Analytics and AI-Driven Insights: Partner with data teams to deliver actionable insights for both R&D (e.g., portfolio analysis, predictive project risk) and Operations (e.g., demand forecasting, predictive maintenance, supply chain risk analysis)
  • Champion Enterprise-Wide Digital Adoption: Act as the primary champion for the adoption of digital tools and platforms across R&D, product, manufacturing, and supply chain teams, ensuring high user-engagement and measurable impact on key business metrics
  • Lead Comprehensive Change Management: Drive change management, training, and upskilling initiatives for all associated teams to maximize digital adoption, build user self-sufficiency, and realize the full value of technology investments
  • Foster Cross-Functional Collaboration: Partner with leaders in Data Strategy, AI, Product Management, Engineering, Manufacturing, and Supply Chain to enable seamless digital collaboration and knowledge sharing across the entire product and operational lifecycle
  • Govern and Measure Performance: Jointly own innovation and operational KPIs and digital adoption metrics with business leaders, ensuring that digital initiatives deliver tangible results against business goals
What we offer
What we offer
  • health/dental/vision
  • long term/short term disability
  • life insurance
  • HSA/FSA
  • matching retirement plans
  • paid vacation
  • parental leave
  • employee stock purchase plan
  • paid leave for volunteer work in your community
  • training opportunities
  • Fulltime
Read More
Arrow Right

Principal Consultant - Data & AI

The Principal Consultant is a senior leader responsible for the successful techn...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 20+ years of experience in software/solution engineering, with at least 3–5 years in delivery leadership roles
  • Proven experience in leading delivery of complex, multi-disciplinary projects
  • Strong understanding of modern delivery methodologies (Agile, Scrum, DevOps, etc.)
  • Excellent communication, stakeholder management, problem-solving, and team leadership skills
  • Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)
  • Relevant certifications are a plus
  • Areas of Expertise: Enterprise Data Architecture & Modern Platforms
  • Data Engineering & Large Scale Data Processing
  • Database Platforms, Performance & Capacity Engineering
  • RealTime Analytics & Operational Intelligence
Job Responsibility
Job Responsibility
  • AI-First Delivery Leadership
  • Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable
  • Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes
  • Drive engineering excellence through reusable components, accelerators, and scalable architecture
  • Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements
  • Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches
  • Act as a technical point of contact for clients, translating business requirements into scalable technical solutions
  • Ensure delivery models are optimized for modern AI-native execution, including integration of automation and intelligent processes
  • Ability to step into at‑risk projects, quickly assess issues, and establish a credible path to recovery or exit
  • Engineering Excellence
  • Fulltime
Read More
Arrow Right

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
sabiogroup.com Logo
Sabio Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in Presales, Solutions Consulting, or Technical Architecture
  • Proven track record in delivering AI-enabled CX transformation projects
  • Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline. (preferred)
  • Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
  • Deep understanding of CCaaS/contact centre operations and digital CX transformation
  • Awareness of security, compliance, and integration considerations in enterprise deployments
  • Commercial and financial awareness, including ROI modelling and TCO analysis
  • Strong understanding of competitive landscape in AI/CX
  • Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
  • Confidence engaging with senior stakeholders, including C-level executives
Job Responsibility
Job Responsibility
  • Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
  • Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
  • Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
  • Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
  • Act as an AI authority during sales cycles, influencing deal strategy and client positioning
  • Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
  • Provide customer and market insights to inform Sabio’s product and proposition roadmap
  • Mentor junior and associate colleagues, building capability across the Presales team
What we offer
What we offer
  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private health and dental care
  • Cycle to work
  • 28 days paid holiday a year- (this includes three Sabio days)
  • LinkedIn Learning
Read More
Arrow Right