Operations trainer Job at Citi (Chennai)

Operations trainer

The Assistant Vice President – Trainer will be responsible for designing, develo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate/Post-Graduate degree in Business, Finance, or a related discipline
10–12 years of professional experience in Investment Banking Operations, with at least 4–5 years in training, learning, or development roles
Strong domain knowledge of Collections Operations and related processes within Investment Banking Operations
Demonstrated experience in training design, content development, and delivery for large and diverse teams
Excellent verbal and written communication, facilitation, and presentation skills
Strong stakeholder management abilities with experience engaging senior business leaders
Analytical mindset with the ability to assess training impact and effectiveness through measurable outcomes.

Job Responsibility

Develop and deliver structured training programs covering onboarding, process knowledge, regulatory compliance, and systems training for Collections Operations
Design and maintain training curricula, materials, and documentation in alignment with business and regulatory requirements
Partner with business leaders, subject matter experts, and HR to identify training needs and implement effective learning solutions
Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics
recommend enhancements as needed
Ensure adherence to internal policies, risk management frameworks, and external regulatory requirements in all training content
Provide continuous learning opportunities, refresher sessions, and targeted coaching to support employee development
Contribute to building a sustainable training framework and knowledge repository for ongoing capability enhancement across the function
Mentor and guide junior training professionals, fostering a culture of continuous learning and knowledge sharing
Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams

Fulltime

System Operations Trainer

This role develops and implements Eversource transmission System Operations Trai...

Location

United States , Manchester

Salary:

128360.00 - 142620.00 USD / Year

EVERSOURCE

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience
Five to ten (5-10) years experience in electric power distribution, transmission or generation
Four (4) years of experience as a System Operator preferred
One (1) year of experience as a trainer in a formalized training program preferred
Valid motor vehicle operator’s license
NERC Transmission Operator or higher certification (or must obtain within 6 months)
Knowledge of electric transmission system operations and the functions of the various components that make up the Eversource electric transmission system
Thorough knowledge of electric system switching and tagging procedures and practices
Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications
Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements

Job Responsibility

Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training
Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures
Incorporates simulation into Eversource transmission System Operations Training
Receives and evaluates training requests and presents to System Operations Training management
Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required
Evaluates and recommends vendor provided training content and services
Represents System Operations Training at meetings, on committees and at conferences
Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management

What we offer

Competitive total rewards program
Potential incentive

Fulltime

Senior Operations Trainer

Provide leadership, management and administration of an accredited performance-b...

Location

United States , Tucker

Salary:

108160.00 - 135200.00 USD / Year

Georgia System Operations

Expiration Date

Until further notice

Requirements

Bachelor's Degree-Electrical Engineering
Eight years (six years with P.E.) in engineering with at least four years of operations or eight years in Control Center Operations
Responsible for generation/transmission/energy management with an operating electric utility
Should be knowledgeable in electric system operations, control systems, forecasting, simulation and planning process
Working knowledge of PC applications, applications of 'real-time' energy control systems for electric operations, load flows, load management operations, automatic generation control, economic dispatch of generation, short-term load forecasting, switching and transmission restoration
Excellent interpersonal, written and verbal skills
Capable of preparing and delivering training material to all levels of operators
NERC Cert System Operator
Bulk Electric System Cyber Authorized
NERC Reliability Standard - PRA

Job Responsibility

Provide leadership, management and administration of an accredited performance-based curriculum that meets requirements set forth by NERC, SERC, and GSOC
Oversee the Job Task Analysis (JTA) and become familiar with all the tasks of system operators
Work with the control center staff and engineering on the JTA Training Needs Analysis
Prepare annual training plan including identifying and scheduling training courses
Schedule and track trainings including courses, individual operators results including NERC CE hours, annual training review
Identify and/or develop any new training materials or sources to be considered
Operator task performance monitoring (during incidents and following training)
Represent for GSOC a single point of contact for all system operator reliability training needs
Attend and represent interests of GSOC at the SERC and NERC level
Make recommendations to all levels of management including Executive Staff, Board of Directors, and Corporate Programs and Projects regarding operator training needs

What we offer

Comprehensive medical, dental, and vision coverage
Strong retirement program
Career development
Flexible work schedules
Focus on wellness
Supportive member of the community

Fulltime

Security Operations Trainer & Assessor

Affirm Training, our Registered Training Organisation (RTO), delivers a broad se...

Location

Salary:

Not provided

ACES Group

Expiration Date

Until further notice

Requirements

CPP20218 Certificate II in Security Operations
Class 2D Security Licence
Minimum 3 years of experience as a licensed Security Officer
Up-to-date knowledge and skills in vocational training, competency-based assessment, and adult learning
Hold at minimum one of the following: TAE40116 Cert IV Training and Assessment, TAE40110 Cert IV in Training and Assessment plus the following units: TAELLN411 or TAELLN401A and TAEASS501 or TAEASS502A or TAEASS502B, Diploma or higher-level qualification in adult education

Job Responsibility

Deliver engaging classroom-based training and assessment activities
Support student progress and maintain training records in collaboration with our admin team
Ensure compliance with VET Quality Framework and SLED requirements
Contribute to the review and validation of course content and materials
Participate in continuous improvement initiatives to keep our programs current and effective

What we offer

Attractive salary and supportive work environment
Ongoing professional development to maintain industry currency
All equipment and resources provided
Be part of a team that values collaboration and quality training outcomes

Fulltime

Principal Space Operations Analyst Trainer

Knight Federal Solutions Inc. is seeking a Principal Space Operations Analyst Tr...

Location

United States , Suffolk

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

One of the following: Bachelor’s degree with a minimum of 10 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Master’s degree with a minimum of 6 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Joint Forces Staff College or Service equivalent
Thorough understanding of Space Operations and experience at the operational level
Must be willing to travel worldwide, to include areas considered hazardous duty (up to 25% of the time)
Must have an active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a DoD Top Secret security clearance once aboard
Must be able to work on-site in Suffolk, Virginia

Job Responsibility

Acts as a subject matter expert and trainer in Space operations in joint, multinational, interagency, and globally integrated exercises and operations
Integrates into, contributes to, and provides functional continuity in the DTD’s Fires and Effects Section, which consists of military Observer Trainers (OTs) and contractor Analyst Trainers (ATs) providing training and observation in Fires and Targeting, Cyberspace Operations, Space Operations, Public Affairs, Integrated Air and Missile Defense, and Operations in the Information Environment (OIE)
Mentors, trains, and supports new Ots
Participates as a member of Deployable Training Teams (DTTs) comprised of OTs and ATs observing, training, and providing feedback to commanders and their staffs during Chairman’s Exercise Program (CEP) exercises and other joint and multinational exercises, as well as for Mission Rehearsal Exercises and Staff Assistance Visits for named operations
Ascertains key command challenges at the operational and strategic levels of war and conducts cross-functional analysis of information gathered from joint exercises and training events for the development of lessons learned, insights, and best practices
Understands strategic thought and direction as it guides and is influenced by campaign, deliberate, and crisis planning at the operational level
Researches national strategic documents, historical exercise documents, real world operations, the operating environment, command mission, organization, plans, and orders, as well as interagency and coalition policies, strategies, and plans
Conducts trend analysis, understands and improves battle rhythms, provides observation and training, ties phased operational planning to strategic thought, and develops feedback
Develops the Commander’s Facilitated After-Action Review (FAAR), Executive Summary Report (ESR), Combined Functional Report (CFR), and Internal After Action Review (IAAR), Post-event debriefs and summaries, and input into the Joint Lessons Learned Information System (JLLIS)
Updates and maintains documents, articles, and periodicals such as "Joint Operations Insights and Best Practices" and joint functional area focus papers

Principal Cyber Operations Analyst Trainer

Knight Federal Solutions Inc. is seeking a Principal Cyber Operations Analyst Tr...

Location

United States , Suffolk

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree with a minimum of 10 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Master’s degree with a minimum of 6 years of professional and/or military operational experience
or specialized technical training and certifications directly related to the requirement
Joint Forces Staff College or Service equivalent
Thorough understanding of cyber operations and experience at the operational level
Must be willing to travel worldwide, to include areas considered hazardous duty (up to 25% of the time)
Must have an active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a DoD Top Secret security clearance once aboard
Must be able to work on-site in Suffolk, Virginia

Job Responsibility

Acts as a subject matter expert and trainer in cyber operations in joint, multinational, interagency, and globally integrated exercises and operations
Integrates into, contributes to, and provides functional continuity in the DTD’s Fires and Effects Section
Mentors, trains, and supports new OTs
Participates as a member of Deployable Training Teams (DTTs)
Ascertains key command challenges at the operational and strategic levels of war and conducts cross-functional analysis of information gathered from joint exercises and training events for the development of lessons learned, insights, and best practices
Understands strategic thought and direction as it guides and is influenced by campaign, deliberate, and crisis planning at the operational level
Researches national strategic documents, historical exercise documents, real world operations, the operating environment, command mission, organization, plans, and orders, as well as interagency and coalition policies, strategies, and plans
Conducts trend analysis, understands and improves battle rhythms, provides observation and training, ties phased operational planning to strategic thought, and develops feedback
Develops the Commander’s Facilitated After-Action Review (FAAR), Executive Summary Report (ESR), Combined Functional Report (CFR), and Internal After Action Review (IAAR), Post-event debriefs and summaries, and input into the Joint Lessons Learned Information System (JLLIS)
Updates and maintains documents, articles, and periodicals

Airfield Operations Specialist AI Trainer

Join our team at the forefront of AI innovation as an Airfield Operations Specia...

Location

India , Noida

Salary:

Not provided

AquSag Technologies

Expiration Date

Until further notice

Requirements

Hands-on experience as an Airfield Operations Specialist, Airport Operations Officer, Ramp Controller, or similar role
Solid understanding of runway safety, aircraft movement, and FAA/ICAO compliance requirements
Familiar with airport operations systems, including NOTAMs, ARFF coordination, FOD prevention, and airfield inspections
Exceptional written and verbal communication skills, with an ability to explain complex technical topics clearly
Ability to work independently and manage tasks in a structured, remote annotation or review setting
Detail-oriented with a passion for accuracy and regulatory compliance
Proactive problem-solving skills and commitment to continuous process improvement

Job Responsibility

Review and assess AI-generated content focused on airfield operations, logistics, and ground safety
Deliver expert feedback and corrections to improve the accuracy and relevance of AI responses
Ensure all AI outputs are compliant with current regulatory standards, safety protocols, and operational procedures
Create, validate, and update training content covering runway usage, aircraft movement, emergency protocols, weather, and more
Collaborate with machine learning engineers and content specialists to enhance annotation guidelines and data quality
Identify and address outdated practices, incorrect assumptions, or irrelevant material in AI-generated outputs
Champion best practices in airfield management and safety within a remote, innovative work environment

Fulltime

Management Trainee – Operations (Medical Coding Trainer)

We are seeking an experienced and certified Medical Coding Trainer to facilitate...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Excellent communication and people skills
Strong analytical skills and in-depth knowledge of the Revenue Cycle Management (RCM) cycle
Minimum 5 years of work experience
3 to 4 years in medical coding
1 year in denial coding management
1 year in trainer role
Proven experience in a training role within Medical Coding or a related field
Experience in training and mentoring coders
AHIMA/AAPC certified
Expertise in medical coding using ICD-10-CM, CPT conventions, and HCPCS codes

Job Responsibility

Follow the training agenda and facilitate the training sessions for Coding – Denial Management
Utilize proficient analytic skills to accurately code medical records using ICD-10-CM, CPT conventions, and HCPCS codes
Browse payer guidelines to collate and provide the most accurate payer-specific information
Interpret medical records across various specialties and provide appropriate denial actions based on analysis
Handle and train diverse groups of new hires and existing coders
Mentor and develop coders' capabilities in denial management within the organization
Provide Subject Matter Expert (SME) support for transitioning clients
Conduct focus and compliance audits for all types of coders and auditors (ATA)
Report and analyze trainees' performance to ensure client partners are ramping up to meet client and SD/SQ team standards

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Operations trainer

Job Description

Job Responsibility

Requirements

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