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Operations Trainee

United States, Cleveland, Ohio · Job Posted February 10, 2026
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Job Description

Operations Trainee role at Kaplan Trucking, part of Bessemer Management. A dynamic and growing transportation organization. The role is for a full-time, on-site Operations Trainee in the Cleveland, Ohio office, intended for candidates with an entrepreneurial spirit and management aspirations looking for a long-term role to grow within a company.

Job Responsibility

  • Learn how to manage, analyze, streamline, and develop many of the company’s operational processes
  • Work alongside employees in several different operational departments, including Central Operations, Plates/Permits/Tolls, Applications, and Dispatch, to learn our business, the transportation industry, and how to directly support our truck drivers, terminal network, customers, and members of the general public
  • Work alongside our Operations Team managers to learn how they cultivate growth through inside sales activities and new business development opportunities

Requirements

  • Strong entrepreneurial spirit
  • Demonstrated ability to understand, evaluate, and improve a company’s operational and organizational effectiveness
  • Strong analytical aptitude
  • Customer service-oriented
  • Strong communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
  • Ability to interact with a variety of people, including truck drivers, terminals/agents, vendors/customers, co‑workers, and internal departments
  • Ability to work under pressure
  • Positive attitude and friendly demeanor

What we offer

  • Performance-based bonus plan
  • Complete benefits package including medical, dental, vision, and life insurances
  • 401(k) with company match
  • Vacation and holiday pay
  • Paid parental leave
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