Operations Technician 1st Line

• Perform network maintenance activities requiring analytical skills and relevant technological understanding
• Identify and escalate software and hardware issues as needed
• Document network incidents clearly and accurately in the appropriate systems
• Maintain communication with suppliers and collaborate effectively with internal Vodafone teams

• Ability to understand technical concepts and analyse data
• Knowledge of key architectures and protocols related to access, core and transmission networks for both fixed and mobile environments
• Ability to collaborate with virtual project teams and work effectively with partners and customers across different countries
• Fluent communication in English and Romanian

Knowledge of equipment technologies, IT systems specific to access, core and transport domains, and associated operating systems

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Meal tickets/ Private pension/ Vacation vouchers/ Cultural vouchers within the budget
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education
• 23 days off
• Special Paternal Program - 4 months of paid paternity leave