Operations Technician 1st Line Job at Vodafone (Bucuresti)

Operations Technician 1st Line

We are seeking an Operations Technician – First Line Support to deliver first-li...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An individual with the ability to understand technical concepts and apply analytical thinking to operational challenges
Familiar with architectures and protocols used in access, core, and transmission areas of fixed and mobile networks
Comfortable working with virtual, international project teams and engaging with stakeholders across different countries
Confident communicating in both English and Romanian
Ideally experienced with network equipment technologies and operating systems used within access, core, and transport environments

Job Responsibility

Provide first-line technical support for live telecommunications information systems
Monitor and maintain fixed and mobile network technologies across access, transport, and core domains
Perform analytical troubleshooting activities to ensure network availability and performance
Identify, analyse, and escalate software and hardware issues in line with operational processes
Document network incidents clearly and accurately within designated systems
Collaborate with internal Vodafone teams and maintain effective communication with suppliers
Support operational and project-related activities in line with agreed timelines and performance indicators

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
You get to work with tried and trusted web-technology

Fulltime

Operations Technician 1st Line

We are seeking a detail-oriented individual to support the operational managemen...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Ability to understand technical concepts and analyse data
Knowledge of key architectures and protocols related to access, core and transmission networks for both fixed and mobile environments
Collaborate with virtual project teams and work effectively with partners and customers across different countries
Communicate fluently in English and Romanian

Job Responsibility

Perform network maintenance activities requiring analytical skills and relevant technological understanding
Identify and escalate software and hardware issues as needed
Document network incidents clearly and accurately in the appropriate systems
Maintain communication with suppliers and collaborate effectively with internal Vodafone teams

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
Getting in on the ground floor of a technology changing company

Fulltime

Operations Technician 1st Line

We are seeking a detail-oriented individual to support the operational managemen...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Ability to understand technical concepts and analyse data
Knowledge of key architectures and protocols related to access, core and transmission networks for both fixed and mobile environments
Ability to collaborate with virtual project teams and work effectively with partners and customers across different countries
Fluent communication in English and Romanian
Knowledge of equipment technologies, IT systems specific to access, core and transport domains, and associated operating systems (advantageous)

Job Responsibility

Perform network maintenance activities requiring analytical skills and relevant technological understanding
Identify and escalate software and hardware issues as needed
Document network incidents clearly and accurately in the appropriate systems
Maintain communication with suppliers and collaborate effectively with internal Vodafone teams

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
Work with tried and trusted web-technology

Fulltime

Operations Technician 1st Line

We are seeking a detail‑oriented individual to support the maintenance of techno...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Able to understand technical concepts and data analysis topics
Knowledgeable in architectures and protocols across access, core, and transmission domains for both mobile and fixed networks
Comfortable collaborating within virtual project teams and engaging with stakeholders across different countries
Proficient in English and Romanian

Job Responsibility

Perform telecom network maintenance activities requiring analytical thinking and strong technical understanding
Identify, assess, and escalate both software and hardware issues
Document network incidents clearly and accurately in dedicated systems
Ensure consistent, professional communication with suppliers and internal Vodafone teams
Support operational tasks and project delivery based on defined performance and timeline indicators

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
You get to work with tried and trusted web-technology

Fulltime

Operations Technician 1st Line

We are seeking a detail‑oriented specialist to support the live information syst...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Able to understand technical concepts and interpret data effectively
Familiar with architectures and protocols across RAN, Access, Core, Transmission, and fixed/mobile networks
Skilled in working with virtual teams and collaborating with stakeholders across multiple countries
Confident communicator in both English and Romanian
Advantageous: knowledge of equipment technology, information systems, and operating systems used in RAN, Access, Core, and Transport domains.

Job Responsibility

Provide first-line technical services for live information systems used by Vodafone OpCos and joint ventures
Perform analytical activities and apply relevant technology knowledge to maintain network performance
Identify, document, and escalate software or hardware deficiencies within defined systems
Record network incidents clearly and accurately in dedicated tools
Maintain effective communication with suppliers and internal VOIS teams
Support the maintenance of network solutions following established procedures and operator requirements
Detect defects across telecom networks and escalate them to higher support levels when needed
Investigate and correlate technical issues raised by Customer Operations or Service Desk teams and direct them to advanced technical levels
Develop competencies in dedicated software tools relevant to telecom operations.

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
You get to work with tried and trusted web-technology

Fulltime

Operations Technician 1st Line

We are seeking a detail-oriented individual to support the operational managemen...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Ability to understand technical concepts and analyse data
Knowledge of key architectures and protocols related to access, core and transmission networks for both fixed and mobile environments
Ability to collaborate with virtual project teams and work effectively with partners and customers across different countries
Fluent communication in English and Romanian

Job Responsibility

Perform network maintenance activities requiring analytical skills and relevant technological understanding
Identify and escalate software and hardware issues as needed
Document network incidents clearly and accurately in the appropriate systems
Maintain communication with suppliers and collaborate effectively with internal Vodafone teams

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Meal tickets/ Private pension/ Vacation vouchers/ Cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education
23 days off

Fulltime

Core Network Operations Engineer (1st Line)

We are seeking a Core Network Operations Engineer (1st Line) to support 24x7 net...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Graduate in Telecommunications or a related discipline
Experienced in telecommunications operations or similar technical roles
Knowledgeable in GSM, UMTS, LTE and 5G Core Technologies
Familiar with virtualisation and containerisation technologies
Understanding of ITIL Incident Management processes
Comfortable working in a technical IT applications environment
Able to communicate technical information clearly to non-technical stakeholders
Skilled in collaborating with internal teams, customers, and external partners
Capable of working effectively under pressure and during critical incidents
Demonstrates strong teamwork and ability to work in a shift-based environment

Job Responsibility

Perform NOC shift activities, following defined operational routines and processes
Monitor network alarms and events to proactively detect incidents
Correlate alarms to identify issues and initiate incident registration
Manage the full incident lifecycle, from detection through to closure
Troubleshoot and resolve issues remotely or escalate to relevant teams when required
Ensure timely and accurate incident escalation based on impact and priority
Dispatch incidents to internal teams, suppliers, or external partners where appropriate
Operate and maintain Voice and Data Core Networks and charging systems across 2G, 3G, LTE, and 5G (including VNF/containerised environments)
Support service desk operations including call handling, ticket creation, and email communications
Coordinate with field technicians for fault resolution support

What we offer

Opportunity to work in a globally connected NOC environment supporting critical telecom infrastructure
Exposure to advanced core network technologies including 5G and virtualised networks
A collaborative and inclusive work environment
Hands-on experience in incident management and operational excellence
Continuous learning and professional development within a leading telecom organisation

Fulltime

Network Technician, 3rd Line Operations

GlobalConnect is currently undergoing a strategic organizational evolution, crea...

Location

Sweden , Stockholm

Salary:

Not provided

Academic Work

Expiration Date

Until further notice

Requirements

Deep expertise in at least one of the following platforms: Fortinet (FortiGate FW/SD-WAN routers, FortiExtender 4G/5G modems, FortiSwitch, FortiAP WiFi APs), HPE Aruba, or Versa Networks
Solid experience with TCP/IP, Routing & Switching, and SD-WAN services (Underlay, Overlay, Add-On)
Fluency in English, both written and spoken
You enjoy the detective work of complex troubleshooting and don't settle for quick fixes
You understand the mission-critical nature of their services and are ready to take the lead when high-priority issues arise

Job Responsibility

Lead the Overlay Setup: Be a key player in building the operational framework for the new B2B split
3rd Level Escalations: Handle the most advanced issues escalated from 1st and 2nd line, taking full ownership until resolution
Major Incident Management: Act as a Technical Project Leader during critical events, coordinating with vendors (TAC) to identify bugs and test software deployments
Stakeholder Management: Keep customers and internal stakeholders updated during high-pressure situations
Continuous Improvement: Work with DevOps and NetOps mentalities to improve deployment and monitoring

What we offer

Join GlobalConnect as they go live with a new organizational structure (Overlay/Underlay), giving you a direct hand in shaping their 3rd-line operations
Get hands-on with Europe’s most complex ISP environments and stay ahead with technologies like SD-WAN, NAC, and SASE
Continuous training and certifications, ensuring you remain a leading expert in the field while supporting critical infrastructure

Fulltime

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