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Operations Team Member I

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Aramex

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Location:

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Purpose of the Job: Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of receiving/processing of packages, on time delivery and system updating.

Job Responsibility:

  • Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of receiving/processing of packages, on time delivery and system updating
  • Assist in managing the receiving process from ground couriers, ensuring adherence to standard procedures and quality audits
  • Oversee the processing of incoming packages, including weighing, coding, packing, and ensuring compliance with destination requirements
  • Monitor the input of packages into the system, ensuring accuracy in origin scanning, bagging, and manifesting
  • Support the monitoring and control of pre-alerting and bagging processes according to destination specifications
  • Implement and uphold necessary procedures to ensure compliance with quality audits and service standards
  • Act as a point of contact for customer service functions related to on-hold shipments, repacking, bad address management, and special requests. Address inquiries from internal and external customers promptly
  • Foster effective communication among team members and with internal and external stakeholders to streamline operations
  • Oversee the control and filing of all related paperwork, ensuring proper organization and adherence to record retention policies
  • Identify and report shipments containing illegal materials such as drugs, weapons, or restricted liquids, ensuring compliance with legal standards
  • Provide guidance and support to junior team members, assisting with training and development in operational procedures

Requirements:

  • High School, Junior college or Diploma
  • Good Command of English
  • MS Office Applications (Word, Excel & Outlook)
  • 1 year experience in a related field

Additional Information:

Job Posted:
February 10, 2026

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