Operations Team Leader Job at 360 Resourcing Solutions (Liverpool)

Team leader (operations)

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

5+ years of Experience in Team Handling
Any Graduate
Post-Graduation Not Required
Looking to manage International B2B process
Ready to work in flexible shifts
Excellent verbal and written communication skills
Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization
Should be dynamic, energetic, assertive besides excellent communication and presentation skills

Job Responsibility

Ensure completion of sales Process in place and Productivity
Ensures that company’s everyday activities run smoothly
Keep a track of how efficiently and effectively the organization is operating
Determine staffing requirements, and interview, hire and train new employees
Should have experience in handling team of 20 RA’s
Responsible for Performance management
Meeting the targets aligned
Quality Check of Team Members Performance and Share Feedback accordingly
To Provide Training to New Joiners as Required
To Supervise Team Adherence and Compliance are as per the Policies

Fulfilment Operation Team Leader

Lead the team behind the scenes that make the IKEA products available to the man...

Location

Italy , Rimini

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience as a coordinator of a team and of logistics processes
Good knowledge of retail and/or logistics processes, tools and working methods
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
Ability to communicate in English and Italian

Job Responsibility

Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals daily
Lead, coach and develop the operational teams
Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team
Maintain a clean, organized, and safe working environment throughout the unit
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

What we offer

Inclusive work environment
Diverse and supportive climate

Fulltime

Team Leader

The Team Leader, Operations is responsible for the day-to-day supervision of a g...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
Ability to mentor, coach and provide direction to a team of employees
Mandatory Language requirements DE C1 or FR C1 or IT C1 or ES C1 + EN B2

Job Responsibility

Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees and provide timely updates
Provide subject matter expertise in handling escalated customer calls as needed
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
Stay current on internal work processes, policies and procedures. Attend required manager development training
Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

Step up Team leader

Step Up Team Leader – BAR+BLOCK Portsmouth Dockyard Restaurant. Come and be the ...

Location

United Kingdom , Portsmouth

Salary:

14.01 GBP / Hour

BEEFEATER

Expiration Date

Until further notice

Requirements

Candidates must be over 18 years old

Job Responsibility

Take charge of the shift
Welcome guests into our restaurant
Use your passion for outstanding customer service

What we offer

Training and support
Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
Pension and saving schemes
Discounts on shops, utility bills, travel, cinema trips, supermarkets and more
£40 voucher to spend in our restaurant when you join

Parttime

Client Services Team Leader

Are you a Team Leader with a passion for delivering exceptional Customer experie...

Location

Australia , Brisbane

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Experience in leading teams
Excellent organisational and time management skills
Excellent interpersonal and communication skills
Demonstrated customer service experience preferred
Sound statistical/analytical skills
Intermediate to advanced use of MS Office suite and Genesys desirable
Contact Centre experience preferred

Job Responsibility

Manage a team of Client Services Officers to deliver first-contact resolution and outstanding client experiences
Oversee daily operations including real-time management, planning, and resource allocation
Identify and implement business improvement opportunities to enhance service delivery
Manage performance through performance monitoring, system audits and quality assurance measures
Drive employee engagement, culture, and professional development initiatives
Ensure compliance with WHS, quality, and contractual standards

What we offer

Supported by a values-driven culture
Opportunities for professional growth
Collaborative leadership team
Commitment to Equality, Diversity and Inclusivity

Fulltime

Customer Service Team Leader

Opportunity to lead a team focused on delivering exceptional customer experience...

Location

United Kingdom , Wallsend

Salary:

36000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong leadership and team management skills
Excellent customer service ethos, capable of handling sensitive situations with care
Solid understanding of core operational functions and processes
Exceptional communication, coaching, and interpersonal abilities
High attention to detail and commitment to accuracy
Ability to work under pressure and manage competing priorities
Analytical thinking with solution-oriented mindset
Proficiency in Microsoft Office and relevant operational systems

Job Responsibility

Lead and develop a high-performing team of 10-15 individuals across various operational functions
Conduct regular 1:1s, performance reviews, and team meetings to nurture individual growth
Oversee the timely completion of operational tasks, ensuring adherence to company processes and regulations
Act as a point of escalation for complex queries and provide empathetic solutions
Champion a proactive customer service culture that meets service levels and KPIs

What we offer

Free parking onsite and accessible via public transport
Hybrid working pattern introduced after 3 months: 2 days from home
Free access to an onsite gym
Private healthcare

Fulltime

Fulfilment Team Leader

Fulfilment Team Leader position at IKEA responsible for leading and motivating a...

Location

Italy , Roncadelle

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience coordinating or supervising a team in a fast-paced operational or customer-facing environment
Understanding of basic operational processes, tools and working methods
Strong leadership skills with ability to adapt different leadership styles
Ability to understand costs, priorities and key performance indicators
Proactive approach to following standards and procedures
Interest or basic skills in safe equipment usage
Ability to communicate confidently in both Italian and English

Job Responsibility

Lead and motivate a team ensuring high product availability and smooth daily operations
Take ownership of identifying, recruiting, developing and retaining talents
Ensure clean, organised and safe working environment promoting safety culture
Secure efficient daily operations by planning people, shifts, workflow and equipment
Contribute to implementation of sustainability initiatives within operations

What we offer

Structured HR processes including onboarding, training, coaching sessions
Employee Assistance Program providing confidential support
Corporate canteen with affordable meals
15% employee discount on IKEA products
IKEA Vouchers for important life events
Corporate discounts portal for travel, leisure, technology
Annual bonuses based on business performance

Fulltime

Production Team Leader

We are currently working with a well-established, fast paced food manufacturer l...

Location

United Kingdom , Greater Manchester

Salary:

38000.00 - 40000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Experience within a Senior Supervisor/Shift Manager role within the food industry
Analytical mindset and approach to problem solving
Team player
Strong communication skills
Understanding of Continuous Improvement and Lean Manufacturing principles would be beneficial

Job Responsibility

Ensuring H&S standards are met
Ensuring food quality standards
Meeting customer service demands
Plant performance
Drive the shift in a positive direction
Focus on 1-2-1 and people development

Fulltime

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Operations Team Leader

Job Responsibility

Requirements

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