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An exciting opportunity to join the National Children’s Air Ambulance (NCAA). The Operations Team Leader (NCAA) will be responsible for the day-to-day management of the NCAA Crew Members to ensure effective tasking and compliance of The Childrens Air Ambulance. Supporting and supervising the team of Crew Members across both our Air Bases (London Oxford Airport and Retford Gamston Airport) to ensure we provide an outstanding service to our patients and NHS Clinical Partner Teams (CPTs). The Operations Team Leader will provide positive leadership whilst having a thorough insight into the activity across our Air Bases. Working closely with the Operations Manager, the Operations Team Leader will be involved in changes and improvements across the service to benefit patients, clinicians and the NCAA team. The Operations Team Leader will also cover Crew Member shifts, providing resilience for Annual Leave, etc. It is estimated that 40% of the role will be covering Crew Member shifts.
Job Responsibility:
Day-to-day management of the NCAA Crew Members to ensure effective tasking and compliance of The Childrens Air Ambulance
Supporting and supervising the team of Crew Members across both Air Bases (London Oxford Airport and Retford Gamston Airport) to ensure an outstanding service to patients and NHS Clinical Partner Teams (CPTs)
Providing positive leadership whilst having a thorough insight into the activity across our Air Bases
Working closely with the Operations Manager, involved in changes and improvements across the service to benefit patients, clinicians and the NCAA team
Covering Crew Member shifts, providing resilience for Annual Leave, etc. (estimated 40% of the role)
Requirements:
Qualified as Emergency Ambulance Crew, Emergency Care Assistant, equivalent or higher
Leadership / Management qualification (or working towards)
Full UK manual driving licence
Experience of working within healthcare (5+ years)
Experience of working within a multi-disciplinary team
Experience of working within emergency care, retrieval services or intensive / critical care transfers