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Lead daily operations across fulfilment, customer relations and food, ensuring efficiency, safety and consistency
Secure smooth execution of routines and processes, maintaining a clean, organised and safe working environment
Monitor performance, priorities and workload to ensure operational readiness and high service levels
Support and develop your team, ensuring clarity of roles, competence and a collaborative way of working
Take responsibility for the store beyond your area, stepping into operational topics when needed and showing curiosity and willingness to grow across the full store scope
Requirements:
Experience in coordinating operations and leading teams in fast-paced environments (retail, logistics, hospitality or similar)
Strong focus on execution, organisation and attention to detail
Ability to manage priorities, solve problems and adapt in a changing environment
Good understanding of how operations impact customer experience and business results
Hands-on approach and willingness to be present on the floor with the team
Strong communication skills and ability to build trust and collaboration
What we offer:
Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together