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Operations Team Lead

Germany, Frankfurt · Job Posted April 22, 2026
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Job Description

The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. As we continue to expand in Germany, you will be responsible for the newly launched Warehouse in Frankfurt. In this role, you will play an integral part in Voi’s performance by combining people management with process improvement and execution.

Job Responsibility

  • Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses
  • Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users
  • Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures
  • Working hands-on with the maintenance and repairs of vehicles to ensure a high quality standard, extend vehicle lifetime and minimize cost
  • Act as a safety role model and work actively to create and maintain a safe work environment
  • Be the point of contact for external parties e.g. 3PL:s, landlords, staffing agencies and local business associations
  • Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks

Requirements

  • 3+ years of previous work experience including experience from managing teams
  • General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau)
  • General understanding of business management, financial and leadership principles
  • Excellent communication skills, leadership training and conflict resolution
  • A valid driver's license for Germany
  • Fluent in German and English

What we offer

  • 30 vacation days per year
  • An annual benefit allowance
  • Employee options program

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