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This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.
Job Responsibility:
Responsible for managing or performing work associated with IT business analysis including: Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
Translating business requirements into application requirements
Implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region
Understand and recommend system enhancements to improve profitability and productivity
Validating the data produced and performing statistical analysis for the Operations Department Management
May also include providing management and direction to slotting staff
Understands, utilizes and seeks continuous improvements in the use of all Operations information systems
Responsible for the accountability, inventory, and maintenance of all Operations systems hardware, software, and radio frequency (RF) equipment, ensuring the efficient operation of the department
Acts as a Region Operations Liaison for Operation systems upgrades
Collaborate with local and corporate resources to schedule and complete system enhancements
Trains users in Operations hardware and/or software systems
Recommends Operations systems hardware and software upgrades within Company guidelines
Reviews and manages service contracts as necessary
Develops and provides reports for management as directed
Analyze data, identifies opportunities and propose actions to increase the effectiveness of the Operations departments
Communicates with all other areas of the company as necessary and provides Operations information and reports as requested
Collaborates with the Transportation Department and the Inbound and Outbound Warehouse management staff to maximize productivity
Serves as essential personnel in times of catastrophic events and emergencies (hurricane, facility malfunction, etc.) locally and/or at other operating companies as required
Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required
Performs other duties as assigned by Management
Complies with local, state and federal regulatory agencies
Requirements:
High School Diploma or GED
One to three years of operations experience with information systems
or equivalent combination of education and related experience
Obtain a Powered Industrial Equipment Certification from Sysco within 3 months
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide into all units of measure
compute rate, ratio, and percent
uses whole numbers, common fractions, and decimals
demonstrates a general understanding of financial terminology and concepts
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products
Proficient in the use of all tools of the trade
Working knowledge of shipping procedures and practices
inventory control processes, procedures, and practices
and inventoried product line specifications
Demonstrate knowledge of methods, techniques, and procedures involved in repairs and replacement of hardware, software, and radiofrequency equipment
Ability to successfully engage and lead individual and team discussions and meetings
Understands team dynamics and work well within a team structure
Capable of working with peers and associates from other departments and shifts proactively and constructively
Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices
Complies with local, state and federal regulations