Operations Support Team Leader Job at Office Angels (Exeter)

New

Operations Team Leader

We are seeking a North America Operations Team Lead to manage a team of Associat...

Location

Philippines , Manila

Salary:

Not provided

Rimes Technologies

Expiration Date

Until further notice

Requirements

Proven experience in people and regional team management
Strong business acumen and client relationship skills
Expertise in BAU oversight and SLA adherence
Solid project and incident management capabilities
Effective stakeholder engagement and communication skills
Demonstrated ability to mentor and develop team members

Job Responsibility

Lead, mentor, and support a team of Associate Analysts and Analysts
Facilitate onboarding, training, and career development initiatives
Promote team-building and knowledge-sharing activities
Ensure daily business-as-usual (BAU) tasks are completed to a high standard, aligned with KPIs and SLAs
Monitor task prioritization based on client sensitivity, SLAs, and workload fluctuations
Coordinate holiday coverage and daily task allocation with other Team Leads and the manager
Partner with other regional Team Leads to share best practices and drive global consistency
Support cross-regional knowledge transfer and collaboration
Monitor ongoing issues and ensure proper handovers
Coordinate escalation paths and incident responses in collaboration with incident leaders

What we offer

Competitive Compensation & Benefits Transportation & Rice Allowance
Night Differential (20%)
Meal Allowance for night shifts
Holiday Pay (100%)
Weekly GrabFood benefit for onsite work
20 days annual leave (pro-rated)
7 sick days (with flexibility)
2 volunteer days
Employee Assistance Program for mental health
Life insurance

Team Leader Supported Hosted Employment

Support people with disability in a medical packaging/quality control environmen...

Location

Australia , Victoria Point

Salary:

Not provided

Endeavour Foundation

Expiration Date

December 31, 2025

Requirements

Experience supporting people with disability in a workplace, training, or open employment setting
Previous experience with clean room environments (medical, food, pharmaceutical, etc.) is highly desirable
Knowledge of medical packaging practices or sterile processing is an advantage
Confidence in working independently, showing initiative and leadership
Understanding of the NDIS, especially around employment goals and person-centred support
Good fine motor skills and ability to support others working with their hands
Strong communication, time management, and problem-solving skills

Job Responsibility

Guide and support people with disability to meet packaging and quality standards while achieving their individual NDIS goals
Perform and teach clean room protocols, ensuring all safety, hygiene, and PPE requirements are met inline with training standards provided
Lead by example in hands-on activities: counting, weighing, gathering, assembling, and quality checking small medical components
Work collaboratively with another Team Leader and the host site to ensure smooth operations and effective communication
Be a proactive problem solver, capable of leading without constant supervision
Maintain accurate records and ensure compliance with NDIS quality and safeguarding standards
Foster a workplace culture that is inclusive, respectful, and focused on ability and achievement

What we offer

Salary Packaging Benefits – Package up to $15,900 of your salary tax-free annually
Additional tax-free entertainment benefits of up to $2,650 per year
Employee Assistance Program (EAP) – confidential support for you and your immediate family
Paid parental leave and access to corporate health insurance discounts

!

Spa Operations Team Leader

Be the driving force behind our guests journey in our award winning spas. Our Sp...

Location

United Kingdom

Salary:

28683.20 GBP / Year

Scarlet

Expiration Date

Until further notice

Requirements

Strong leadership and mentoring skills
Excellent communication and organisational abilities
Experience in spa, leisure, or hospitality operations
Passion for delivering exceptional guest experiences
Ability to thrive in a dynamic, fast-paced environment
A collaborative mindset with a focus on team development and wellbeing

Job Responsibility

Support, nurture, and inspire our spa hosts and therapists to deliver 5-star guest experiences
Oversee the day-to-day operation of spa facilities, including pools, thermal rooms, hot tubs, hammam, and treatment spaces
Ensure smooth guest journeys from arrival to departure, anticipating and resolving challenges before they arise
Lead by example, upholding standards and fostering a culture of care, efficiency, and attention to detail
Coordinate with the wider hotel teams to align spa operations with overall guest experience
Monitor and maintain operational systems, safety standards, and sustainability practices
Support in team scheduling, communication, and daily briefings to ensure smooth running of the department

What we offer

Competitive salary of £28,683.20 PA plus tips
A people-centric working environment
Learning and internal career progression opportunities
A permanent contract for 40 hours (5 days a week) with 28 days holiday per year (29 after 1 year)
Long service scheme – enjoy a free stay at Bedruthan after your first year!
40% off food and drinks, plus discounts on hotel services
Local partnership discounts
Health Shield Healthcare Plan
On-site team accommodation available

Fulltime

Fulfilment Operation Team Leader

Lead the team behind the scenes that make the IKEA products available to the man...

Location

Italy , Rimini

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience as a coordinator of a team and of logistics processes
Good knowledge of retail and/or logistics processes, tools and working methods
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
Ability to communicate in English and Italian

Job Responsibility

Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals daily
Lead, coach and develop the operational teams
Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team
Maintain a clean, organized, and safe working environment throughout the unit
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

What we offer

Inclusive work environment
Diverse and supportive climate

Fulltime

Fulfilment Operations Team Leader

Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel reta...

Location

China , Foshan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in retail and/or logistics role
1-2 years of experience in leading people with proven record of successful leadership delivering both business result and people development
Proven experience in working through others, set priorities, delegate responsibility, and give open and honest feedback
Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals
Good computer skills
Ability to implement structural way of working within the area of responsibility
Ability to communicate confidently and clearly in English
Problem-solving experience

Job Responsibility

Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Fulltime

Property Support Team Leader

A leading law firm is seeking an experienced and motivated Team Manager to lead ...

Location

United Kingdom , Manchester

Salary:

32000.00 - 41000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Proven experience in both residential & commercial property post-completion work is essential
Experience in residential property post-completion also highly valued
Prior experience managing or supervising a legal support team
Strong working knowledge of Land Registry, SDLT/LTT, and Companies House procedures
Excellent communication, leadership, and organisational skills
Experience using case management systems (Proclaim)

Job Responsibility

Lead, motivate and support the Property Support team across all post-completion functions
Monitor team performance, allocate workloads, and ensure service levels are met
Provide training, mentoring, and day-to-day guidance to team members
Identify process improvements and implement best practices across the team
Oversee the preparation and submission of Land Registry applications
Manage complex post-completion matters relating to commercial property and finance transactions
Handle and resolve Land Registry requisitions and complex queries
Ensure accurate and timely SDLT/LTT returns and payments
Oversee registration of Charges and Debentures at Companies House
Ensure all tasks are completed within legal timeframes

What we offer

A leadership role within a respected and growing legal team
Hybrid working model and flexible hours
Competitive salary and benefits package
Opportunity to shape and grow a high-performing support function

Fulltime

Fulfilment Operations Team Leader

Job Description

Location

Italy , S.Giuliano

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of retail and/or logistics processes, tools and working methods
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
Ability to communicate in English and Italian

Job Responsibility

Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals on a daily basis
Lead, coach and develop the operational teams
Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Fulltime

Team Leader

Join Dashlane as a Team Lead and take part in a mission to bring the best experi...

Location

Portugal , Lisbon

Salary:

Not provided

Dashlane

Expiration Date

Until further notice

Requirements

Fluency in English is mandatory (proficiency in another European language is a plus)
A minimum of two years of experience managing support teams in a fast paced customer support environment for all inbound channels (email, chat and phone), ideally in one of these areas: call center, service industries, tech company (B2B and SaaS is a plus)
Demonstrated experience managing teams of 8 to 15 agents
being able to foster engagement, motivate, and coach team members in a high-pressure/volume environment
Demonstrated experience using customer support ticketing systems (ideally Zendesk)

Job Responsibility

Manage a team of 10 to 15 support agents
Train, mentor, and guide your team to strengthen quality and efficiency metrics: Provide regular and actionable feedback for continuous improvement and development
Conduct regular 1:1 and coaching sessions with your direct reports
Partner with QA team and perform regular Quality Assessments
Partner with Training team and deliver regular refreshers on product/process updates, and help with new hire training as needed
Partner with People team throughout the recruiting process, to screen, interview and on-board new agents, along with any performance management or personnel issues that may arise
Ensure Customer Satisfaction: provide best in class service and ensure everyone in your team has a customer-first mentality, focused on delivering meaningful outcomes for our customers and our company
Support daily operations through operational oversight and analysis, assuring all requests are processed within agreed SLA/KPI
Drive performance improvement plans for your team and overcome issues through coaching and practical solutions
Handle escalations of more difficult support interactions

What we offer

Flex Benefits - monthly amount to be allocated to a pool of benefits of your choice
Health insurance covered by Dashlane
Extended time off and well-being days - add 5 days to you vacation quota, plus your birthday day off, and 4 extra days (one per quarter) to acknowledge the importance of your wellbeing
Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
Mentorship program - select your mentor from our internal pool and continue your learning path!
Flexible working hours - depending on the role, determine a schedule that fits your need, in alignment with your manager
Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane.
Mental health services through Spring Health for you and for you and family members
Team buildings & seasonal social events
Weekly lunch in the office and monthly happy hour

Fulltime

Operations Support Team Leader

Office Angels

Location:
United Kingdom , Exeter

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Operations Support Team Leader

Operations Team Leader

Team Leader Supported Hosted Employment

Spa Operations Team Leader

Fulfilment Operation Team Leader

Fulfilment Operations Team Leader

Property Support Team Leader

Fulfilment Operations Team Leader

Team Leader

Operations Support Team Leader

Office Angels

Location:United Kingdom , Exeter

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Operations Support Team Leader

Operations Team Leader

Team Leader Supported Hosted Employment

Spa Operations Team Leader

Fulfilment Operation Team Leader

Fulfilment Operations Team Leader

Property Support Team Leader

Fulfilment Operations Team Leader

Team Leader

Location:
United Kingdom , Exeter

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
December 28, 2025