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Operations Support Specialist

United States, Germantown 20.00 - 25.00 USD / Hour · Job Posted January 04, 2026
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Job Description

The Operations Support Specialist provides day-to-day technical and administrative support for computer hardware, mobile devices, and standard office equipment in a professional office environment.

Job Responsibility

  • Assists Office of Nuclear Energy (NE) staff with computer equipment, mobile devices, and other DOE issued assets as requested
  • Assists in maintaining NE assets using Departmental database systems
  • Assists with IT onboarding tasks for new employees and contractors
  • Provides Adobe Acrobat application support to NE Staff as needed
  • Assists with EITS monthly billing reviews
  • Assists with monthly mobile device usage review
  • Assists with network printers and shredders
  • Assists NE Hoteling support
  • Assists with NE Portal SharePoint site updates
  • Assists with special requests for conference room meetings
  • Assists with the conference room scheduling and daily oversight of NE Germantown (GTN) conference rooms
  • Assists with office moves
  • Assists with maintaining office supplies for NE GTN employees
  • Assists with the sorting of daily mail deliveries
  • Assists with NE Key Control
  • Occasional support at Forrestal (FORS) site

Requirements

  • Must be US Citizen
  • Must be able to obtain and maintain the required customer badge for access to systems, facilities, equipment and property
  • Associate’s Degree (or equivalent) in Business Administration, Management, Information Systems, or other related scientific or technical discipline
  • Minimum of three (3) years of experience in IT support, technology‑asset management, or related administrative roles

Nice to have

  • detail-oriented
  • customer-focused
  • comfortable handling a variety of support tasks
  • strong communication skills
  • team-oriented approach

What we offer

  • Medical
  • Dental
  • Vision
  • Company Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401(K) Immediate Vesting
  • Professional Development Assistance
  • Legal Aid Assistance Program
  • Family Planning / Fertility Assistance
  • Personal Time Off
  • Observance of Federal Holidays
  • Employee Assistance Program (EAP)
  • Training and Development Opportunities

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