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Operations Support Specialist

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The University of Vermont Health Network

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Location:
United States , Malone

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

26.61 - 31.68 USD / Hour
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Job Description:

The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors.

Job Responsibility:

  • Assist the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff
  • Provide functional guidance to the administrative staff and act as a liaison between the providers and staff
  • Assist in developing and implementing improvements in their site by making recommendations to processes, staffing, resource utilization, scheduling, and other activities with the goal of improving service to our patients
  • Direct the workflow of support staff and is responsible for ensuring all key operational metrics are monitored and performance goals achieved
  • Responsible for escalating any issues beyond their scope to the Practice Supervisor

Requirements:

  • Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary
  • Minimum of one year of experience in a relevant healthcare setting

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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