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Operations Support Specialist

United States 45000.00 USD / Year · Job Posted December 13, 2025
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Job Description

The Operations Support Specialist is responsible for accurately processing weekly and semi- monthly payroll, assisting with onboarding new employees, managing reimbursable expenses and related reports, and supporting basic human resources functions. The role requires strong organizational skills, attention to detail, and discretion handling sensitive employee information.

Job Responsibility

  • Process and administer weekly and semi-monthly payroll for all employees, ensuring accuracy, compliance, and timely completion
  • Maintain payroll records, employee hours, salary adjustments, overtime, deductions, bonuses, reimbursable expenses, and other payroll-related activities
  • Ensure compliance with federal, state, and local payroll laws and regulations
  • Generate payroll reports and project costing summaries for management
  • Process employee reimbursements and manage related expense reports, ensuring accuracy and proper documentation
  • Assist in onboarding new employees, including coordinating orientation schedules, preparing new-hire paperwork, and ensuring new employees have the necessary resources
  • Maintain employee files, ensuring confidentiality and accuracy
  • Assist in tracking attendance, managing PTO requests, and processing leave documentation
  • Support the recruitment process by reviewing resumes, scheduling interviews, and providing administrative assistance
  • Respond to basic employee inquiries related to payroll, benefits, company policies, and procedures

Requirements

  • Associate or Bachelor’s degree in Business, HR, or related field preferred
  • Minimum of 2 years experience in payroll processing and/or HR administration
  • Proficient in payroll systems/software (experience with Gusto, or similar payroll software is a plus)
  • Knowledge of HR processes and basic employment laws
  • Strong attention to detail, organizational skills, and ability to manage multiple tasks
  • Excellent verbal and written communication skills
  • Discretion and confidentiality with sensitive employee information
  • Strong proficiency in Microsoft Office Suite (especially Excel and Word)
  • Excellent interpersonal skills and customer service mindset
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Problem-solving aptitude and ability to handle sensitive situations with professionalism
  • Open to residents of Texas, Georgia, Florida, and Ohio authorized to work in the US

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