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ATI Physical Therapy Logo ATI Physical Therapy · Health and Beauty

Operations Support Specialist I

United States, West Bend · Job Posted June 16, 2026
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Job Description

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide , while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you'll receive hands-on training, mentorship, and direct exposure to the field of physical therapy.

Job Responsibility

  • Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
  • Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
  • Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
  • Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
  • Monitor patient progress and provide feedback the therapy team
  • Assist patients in performing exercises and support their prescribed home exercise programs

Requirements

  • High School diploma
  • Must be 18+ years
  • Healthcare and/or customer service experience

Nice to have

  • Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
  • Certified Personal Trainer experience
  • Experience or education in Health Services, Exercise Science, or Kinesiology

What we offer

  • Paid Time Off : Generous PTO, holiday pay, CEU, and 'Be Well Days' to recharge, prioritize mental and physical health
  • Medical, Dental & Vision Coverage: Flexible plan options
  • 401(k) Match: Competitive employer matching
  • Childcare Tuition Assistance: Discounted rates
  • Health Savings & Flexible Spending Accounts: Tax-saving options
  • Short- & Long-Term Disability: 100% employer paid income protection plans
  • Life Insurance: Employer-paid and voluntary options
  • Parental Leave & Adoption Assistance : Paid time for new parents and support for adoption costs
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
  • Corporate Discounts: Exclusive deals for employees
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