CrawlJobs Logo
Aruma Logo Aruma · Hospitality and Tourism

Operations Support Officer

Australia, Alstonville · Job Posted April 11, 2026
Apply Position
Job Link Share

Job Description

We’re looking for a highly organised and proactive Operations Support Officer to join our Hospitality & Tourism team. This is a key operational role responsible for coordinating administration, reporting, financial data processes, and customer engagement to ensure the smooth running of the business. You’ll work closely with operational leaders across hospitality, retail, tourism, and farm based experiences, supporting both day-to-day operations and commercial outcomes.

Job Responsibility

  • Coordinating operational administration, systems, and documentation
  • Preparing and maintaining weekly and monthly reporting
  • Managing financial data processes, including invoicing accuracy and tracking
  • Maintaining workforce and operational data to support planning and decisions
  • Managing and updating digital platforms, bookings, and website content
  • Supporting customer enquiries, bookings, and commercial opportunities
  • Assisting with compliance, audits (e.g. HACCP), and safety documentation
  • Identifying and implementing process improvements
  • Leading and supporting a small team, including supported employees

Requirements

  • Experience in administration, operations support, or business coordination
  • Strong attention to detail with confidence managing data and financial processes
  • Highly organised with the ability to manage multiple priorities
  • Confident with systems, reporting tools, and Microsoft Office
  • Strong communication skills and customer focus

Nice to have

  • Experience supporting or leading small teams
  • Experience in hospitality, tourism or similar environments

What we offer

  • Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
  • Fitness Passport: Access to subsidised Gym membership
  • Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist
  • Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa
  • Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
  • Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation
Aruma - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operations Support Officer

8 matching positions

Operations Support Officer

We are looking for a Operations Support Officer to join our afternoon shift Team...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
northline.com.au Logo
Northline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • The ability to work autonomously and collaboratively
  • Ability to work to tight deadlines coupled with high attention to detail
  • A high level of problem solving skills, specifically within data entry
  • Strong customer-centric approach at all times
  • Strong time management and organisational skills
  • Effective judgement skills
  • Strong computer skills with Microsoft Office Suite and company specific software
  • Ability to prioritise and coordinate multiple tasks and objectives
  • Strong communication skills and reliability
Job Responsibility
Job Responsibility
  • Create load manifests/load sheets and set correct status of manifest once in transit
  • Create manifests for the following day and enter on the Daily Movement Report
  • Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed
  • Ensure Track and Trace scanning reports are up-to-date
  • Notify relevant depots of priority units
  • Be a direct customer liaison to service the needs of internal and external customers
  • Prepare all documentation for out bound loading (including Dangerous Goods paperwork)
  • Liaise with rail providers – book/cancel slots and make containers available in cargo link
What we offer
What we offer
  • Learning, training and development support
  • Employee recognition programs
  • Wellness and benefits programs
  • Regular team building
  • Parttime
Read More
Arrow Right

12 Month Internship - Global Markets Business Operations - Support to Chief Operating Officer

Join the UK Global Markets Division (GMD) in London, where you will play a pivot...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
credit-agricole.com Logo
Crédit Agricole
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor Degree / BSc Degree or equivalent
  • Graduated within the past 18 months with a minimum of 2:1 or equivalent
  • Good understanding of international capital markets and financial products
  • Strong organisational skills with the ability to prioritize tasks methodically
  • Ability to work under pressure, showing initiative and proactivity
  • Excellent communication skills, action-oriented with strong problem-solving capabilities
  • Proficiency in MS Office tools, particularly Excel and PowerPoint
  • Strong analytical skills with the ability to handle large data sets
Job Responsibility
Job Responsibility
  • Manage the SMR Dashboard, liaising with Support Functions for various reports and responding to user queries
  • Collaborate with the IT development team to propose and implement dashboard improvements
  • Prepare for various committee meetings including attendance, support documents, minutes, and logging decisions
  • Design and utilize dashboards to monitor risks, actions, and performance
  • Support the design and implementation of the business strategy for the UK in alignment with the global strategy for GMD
  • Document and update various delegations and implement oversight mechanisms
  • Monitor risks and ensure proper escalation processes are in place
  • Help design, implement, and document the 3 Lines of Defense (LOD) model for the Senior Manager
  • Ensure policies and procedures are up-to-date
  • Prepare communications from the Senior Manager including emails, support documents for presentations, and town halls
Read More
Arrow Right

Officer, Fixed Income Sales Support - Fixed Income Middle Office, Markets Operations

C10 level role within the Fixed Income Cash Sales Middle Office in Japan who sup...
Location
Location
Japan , Chiyoda, Tokyo
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s/University degree
  • 3 years+ of relevant experience in Fixed Income or Equity Cash Sales Middle Office, or Fixed Income Settlement Operations (preferred)
  • Demonstrated comprehension of Fixed Income (preferred)
  • Energetic, flexible, collaborative, and proactive
  • Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders in the business as well as the Operations, and Technologies
  • Strong risk management and control mindset
  • Self-reliant, good problem solver, results oriented
  • Japanese: native or business level for both writing and speaking where client service can be provided
  • English: business level
Job Responsibility
Job Responsibility
  • Handle multiple BAU tasks at a time
  • ensure trades are booked correctly
  • ensure trade confirmations are sent timely
  • work with our clients and business acting as point of contact to resolve any queries in collaboration with regional / global and internal/ external stakeholders
  • Recommend solutions to resolve complex issues
  • Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
  • Participate in the implementation of assigned projects, including new products, services and upgrades to platforms
  • Provide informal guidance, and/or on the job training to new team members
  • Fulltime
Read More
Arrow Right

Markets Operations – APAC Commodities Operations Officer

This is a Commodities Operations Officer role, responsible for the processing of...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree or equivalent work experience preferred
  • 1-3+ years of relevant experience in Tier 1 global financial or commodity firms
  • Ability to work under pressure and manage deadlines in a fast-paced environment
  • Strong interpersonal skills and ability to interface with senior management
  • Strong risk management and control mindset
  • Excellent Project Management/UAT skills
  • Self-reliant, good problem solver and results oriented
  • Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Job Responsibility
Job Responsibility
  • Process commodities trade confirmation and settlement in timely and accurate manner
  • Perform physical gold reconciliation against external vaults and clients
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Working closely with Risk & Control in developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by Global/APAC Commodities business (NPAC process)
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner
  • Investigation of cash breaks in our reconciliations, in coordination with the global Cash Breaks team
  • Contribute to the development of new systematic solutions related to the operations functions and the improvement of processes and workflow for the area of responsibility
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Fulltime
Read More
Arrow Right

IT Support Executive / IT Support Officer

We are looking for a motivated IT Support Executive/ IT Support Officer to suppo...
Location
Location
Sri Lanka , Colombo
Salary
Salary:
Not provided
incarnage.com Logo
Carnage Merchandise (Pvt) Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic to intermediate knowledge of IT systems and troubleshooting
  • Experience working with ERP systems will be an advantage
  • Knowledge of coding or programming will be considered an added advantage
  • Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)
  • Strong problem-solving and communication skills
  • Ability to work independently and handle multiple tasks
  • Diploma or Degree in Information Technology, Computer Science, or a related field
  • 1–2 years of experience in a similar IT support role is preferred (fresh graduates with strong skills are encouraged to apply)
Job Responsibility
Job Responsibility
  • Troubleshoot and resolve daily IT-related issues
  • Provide technical support to users across the organization
  • Manage and maintain company hardware and software
  • Ensure system availability and smooth IT operations
  • Assist with maintaining and updating IT documentation
  • Support ERP system-related tasks when required
  • Coordinate with external vendors when necessary
  • Be available for IT support during weekends
  • Fulltime
Read More
Arrow Right

Officer – Margin & Collateral Operations – Markets Operations

Citi is a world-leading global bank with approximately 200 million customer acco...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's/University degree or equivalent experience
  • Typically 1-5 years of experience in financial services, preferably within operations, margin and collateral, or control functions
  • Strong attention to detail, with evidence of ability to manage multiple tasks and work towards deadlines
  • Strong analytical and problem-solving skills, with a creative and structured approach
  • Excellent written and verbal communication skills, capable of clear and concise interaction
  • Ability to effectively prioritize, manage time, and adapt to changing deadlines
  • Self-reliant, good problem solver, and results-oriented
  • Proficient in MS Office (Excel and Word)
  • Comfortable working in a team environment, taking initiative and recommending process improvements
  • Demonstrates sound judgment and a strong risk management mindset
Job Responsibility
Job Responsibility
  • Perform daily margin and collateral operational processes, including validating margin requirements and executing control checks
  • Identify, investigate, and escalate discrepancies or exceptions found in margin calculations and related data
  • Proactively identify control deficiencies, operational discrepancies, and potential risk events, escalating them appropriately and in a timely manner
  • Collaborate with internal teams and external counterparts to resolve operational exceptions and facilitate seamless workflow
  • Support the implementation and ongoing operation of preventative controls to mitigate operational risks and ensure process integrity
  • Manage various data inputs and outputs to ensure accurate and timely reporting for stakeholders
  • Contribute to the monitoring of key risk indicators and assist in preparing relevant control reports
  • Develop a good understanding of products, processes, and industry practices within margin and collateral
  • Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel
  • Promote a culture of continuous improvement, cultivating a robust service and control environment
  • Fulltime
Read More
Arrow Right

Security - Dedicated Contract Support Officer

Security - Dedicated Contract Support Officer
Location
Location
United Kingdom , Chiswick
Salary
Salary:
14.87 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sound technical and IT knowledge to operate patrols scanners, personal radios, body worn cameras, entry/ exit gates
  • Must be physically fit and active
  • Required to walk around the park and stand at static posts for 12 hours a day
Job Responsibility
Job Responsibility
  • Conduct rotational foot patrols around the full site, perimeter, car parks, landscaped gardens, lakeside paths, meeting areas, shops and cafes
  • Screen vehicle and pedestrian entry and exit points, providing directions where required and welcoming people to the park
  • Provide a safe and secure environment for events, sports, and entertainment taking place on the events plaza
  • Conduct regular security and health & safety equipment operability checks such as intruder alarms, defibs, first aid kits, fire alarms, intercoms, security doors
  • Respond to incidents as per SOPs and follow the directions of the Duty Shift Manager, Security Manager and Deputy Security Manager as required
  • Conduct periodic vehicle, personnel, and site searches when required
  • Project a welcoming, positive attitude in order to deliver a 5-star security and customer service experience
  • Ability to think on feet to solve problems during difficult interactions with public to defuse and escalate conflicts using soft skills, diplomacy and street smarts
  • Willingness to occasionally assist and support other operations departments in keeping the park highly presentable and smart
  • Maintain a smart and presentable appearance at all times, a high visible presence to deter hostile intent, and high levels of observation skills
What we offer
What we offer
  • Virtual GP
  • Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Parttime
Read More
Arrow Right

Marketing Operations Support Analyst

Our HPE marketing teams are focused on making our brand easy to understand and e...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (or equivalent practical experience) in business, operations, analytics, communications, or a related field
  • 1–2+ years of experience in operations, program support, or an administrative/coordination role
  • Working knowledge of marketing principles, practices, tactics, and tools
  • Strong written and verbal English communication skills, with solid analytical capabilities
  • Highly organized, with strong attention to detail and the ability to manage multiple priorities
  • Strong interpersonal skills and the ability to work effectively as part of a team
  • Proficiency in Microsoft Office tools and comfortable learning new systems
  • Ability to interface effectively with multiple levels of the organization and across functional disciplines, and to manage handoffs across time zones
Job Responsibility
Job Responsibility
  • Own assigned operational tasks and recurring processes, ensuring work is completed accurately and on schedule
  • Track team deliverables, action items, and deadlines
  • follow up with owners and escalate risks as appropriate
  • Create and maintain team documentation (process notes, trackers, runbooks, FAQs, and meeting notes) to ensure continuity and clarity
  • Support weekly and monthly status reporting by compiling updates, highlighting dependencies, and summarizing progress
  • Coordinate meetings and logistics as needed, including agendas, minutes, action-item tracking, and follow-ups
  • Partner with global stakeholders across time zones, providing timely responses and maintaining clear communication
  • Perform data entry, validation, and basic analysis in internal tools to support business outcomes
  • Identify process improvement opportunities and propose simple, scalable solutions to reduce manual effort and errors
  • Support onboarding and knowledge transfer activities to ensure seamless transitions of responsibilities
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right