Operations Support Officer Jobs

Operations Support Officer

Northline

Location:
Australia, St. Marys, Sydney

Category:
Logistics

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a Operations Support Officer to join our afternoon shift Team at our Depot in St. Marys. Reporting to the PM Operations Manager, you will be responsible for providing administrative and customer support on the afternoon shift. This is the perfect opportunity for someone with a strong administrative and customer support background, looking for a new challenge in a fast-paced environment.

Job Responsibility:

Create load manifests/load sheets and set correct status of manifest once in transit
Create manifests for the following day and enter on the Daily Movement Report
Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed
Ensure Track and Trace scanning reports are up-to-date
Notify relevant depots of priority units
Be a direct customer liaison to service the needs of internal and external customers
Prepare all documentation for out bound loading (including Dangerous Goods paperwork)
Liaise with rail providers – book/cancel slots and make containers available in cargo link

Requirements:

Ability to work autonomously and collaboratively
Ability to work to tight deadlines coupled with high attention to detail
A high level of problem solving skills, specifically within data entry
Strong customer-centric approach at all times
Strong time management and organisational skills
Effective judgement skills
Strong computer skills with Microsoft Office Suite and company specific software
Ability to prioritise and coordinate multiple tasks and objectives
Strong communication skills and reliability
Forklift licence (LF) desirable

Nice to have:

Forklift licence (LF) desirable

What we offer:

Learning, training and development support
Employee recognition programs
Wellness and benefits programs (Employee Assistance Program, discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more)
Regular team building

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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