Operations Support Officer

• Create load manifests/load sheets and set correct status of manifest once in transit
• Create manifests for the following day and enter on the Daily Movement Report
• Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed
• Ensure Track and Trace scanning reports are up-to-date
• Notify relevant depots of priority units
• Be a direct customer liaison to service the needs of internal and external customers
• Prepare all documentation for out bound loading (including Dangerous Goods paperwork)
• Liaise with rail providers – book/cancel slots and make containers available in cargo link

• The ability to work autonomously and collaboratively
• Ability to work to tight deadlines coupled with high attention to detail
• A high level of problem solving skills, specifically within data entry
• Strong customer-centric approach at all times
• Strong time management and organisational skills
• Effective judgement skills
• Strong computer skills with Microsoft Office Suite and company specific software
• Ability to prioritise and coordinate multiple tasks and objectives
• Strong communication skills and reliability

Forklift licence (LF) desirable

• Learning, training and development support
• Employee recognition programs
• Wellness and benefits programs
• Regular team building