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TUI Logo TUI · Office Administration

Operations Support Hub Service Executive

Turkey, Alanya · Job Posted May 14, 2026
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Job Description

Join our global TUI Musement Operations Support Hub Service Executive in Alanya / Antalya. As an Operations Support (OSH) Service Executive you will be the link between the Operations Support Hub, Central Functions and Service Delivery teams. You will assist the Operations Support Team Manager and Team Leader with coordinating and supporting a broad range of operational and administrative functions. Managing all staff logistics relating to staff accommodation, cars, visas, uniforms, devices, petty cash, and supporting office operations and maintenance, and coordinate business visits, campaigns, FAM/VIP trips, and Makers of Happy requirements. You will handle the back‑office mailboxes, and contribute to POS Revolution, Model 2/Model 3 processes, and business continuity (MIR).

Job Responsibility

  • Managing the onboarding and off boarding process related to staff flights, work permits and visas and distribution of wallet payment cards
  • Assist Service Delivery teams with incident handling and queries
  • Placing orders and delivery of staff uniform for reps or other destination staff and contracting and coordination of staff accommodation and staff cars
  • Back Office Mailbox Management
  • Coordinate and support all arrangements for FAM/VIP destination visits, business visits, operational campaigns, and Makers of Happy related activities
  • Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.)
  • Manage petty cash transactions for small expenses as well as cash reconciliations
  • Assisting in the device management, registering the devices given to reps and assist with any queries related to set up and connections liaising with IT as required
  • Support with business continuity plans and major incident reporting (MIR)
  • Responsible for POS revolution

Requirements

  • Good administration skills, strong planning, organisation and confident with technology
  • High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead
  • A genuinely helpful, flexible and professional personality
  • A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
  • Excellent communication skills, both verbal and written in English knowledge of the local language would be advantageous
  • A collaborative team player who wants to learn, grow and embrace a digital and AI culture

What we offer

  • Competitive salary and benefits as standard
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
  • We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise
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