Operations Support & Executive Assistant

• Be the CEO’s right hand: Ensure priorities are executed, projects stay on track, and deliverables move forward
• Drive accountability: Follow up with team members, track commitments, and keep momentum alive across initiatives
• Act as an air-traffic controller: Manage calendars, meetings, and communication – but always with an eye toward leverage, not just logistics
• Flag risks before they blow up: Anticipate challenges, highlight bottlenecks, and propose solutions proactively
• Own communication flow: Manage Slack, email, and action items, ensuring clarity and nothing slipping through the cracks
• Support with research & strategic tasks: Help prepare materials, coordinate vendors/partners, and assist with high-level initiatives
• Personal admin (as needed): Light support tasks to maximize CEO’s focus

• 3–5 years’ experience supporting C-level executives, ideally in start-up or scale-up environments (10–200 people)
• Proven ability to work in fast-paced, entrepreneurial companies
• Proactive and ownership-driven – you don’t wait for instructions
• you take initiative
• Mastery of digital tools: Google Suite, Slack, Notion, and project management platforms (ClickUp, Asana, etc.)
• Excellent written and verbal communication skills
• Strong organizational and prioritization skills
• ability to bring structure to chaos
• Comfortable handling sensitive and confidential information

Experience in DTC e-commerce

• Direct mentorship and close collaboration with the CEO
• Potential to transition into a Chief of Staff role within 12–24 months
• Opportunity to manage a broader admin/operations team over time
• Unlimited budget for courses, books, and productivity tools
• Flexible, remote-first working environment
• Travel opportunities with the CEO
• Exposure to high-level strategic projects, partnerships, and fundraising