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Operations Support & Executive Assistant

· Job Posted January 06, 2026
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Job Description

We are seeking a proactive and detail-oriented Operations Support & Executive Assistant to serve as the right hand to the CEO. This is a high-trust, high-visibility position that requires exceptional organisational, communication, and prioritisation skills. The ideal candidate thrives in dynamic environments, can bring clarity and structure to chaos, and is eager to grow into a long-term strategic partner.

Job Responsibility

  • Be the CEO’s right hand: Ensure priorities are executed, projects stay on track, and deliverables move forward
  • Drive accountability: Follow up with team members, track commitments, and keep momentum alive across initiatives
  • Act as an air-traffic controller: Manage calendars, meetings, and communication – but always with an eye toward leverage, not just logistics
  • Flag risks before they blow up: Anticipate challenges, highlight bottlenecks, and propose solutions proactively
  • Own communication flow: Manage Slack, email, and action items, ensuring clarity and nothing slipping through the cracks
  • Support with research & strategic tasks: Help prepare materials, coordinate vendors/partners, and assist with high-level initiatives
  • Personal admin (as needed): Light support tasks to maximize CEO’s focus

Requirements

  • 3–5 years’ experience supporting C-level executives, ideally in start-up or scale-up environments (10–200 people)
  • Proven ability to work in fast-paced, entrepreneurial companies
  • Proactive and ownership-driven – you don’t wait for instructions
  • you take initiative
  • Mastery of digital tools: Google Suite, Slack, Notion, and project management platforms (ClickUp, Asana, etc.)
  • Excellent written and verbal communication skills
  • Strong organizational and prioritization skills
  • ability to bring structure to chaos
  • Comfortable handling sensitive and confidential information

Nice to have

Experience in DTC e-commerce

What we offer

  • Direct mentorship and close collaboration with the CEO
  • Potential to transition into a Chief of Staff role within 12–24 months
  • Opportunity to manage a broader admin/operations team over time
  • Unlimited budget for courses, books, and productivity tools
  • Flexible, remote-first working environment
  • Travel opportunities with the CEO
  • Exposure to high-level strategic projects, partnerships, and fundraising

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