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Operations Support Coordinator

United States 18.00 - 19.00 USD / Hour · Job Posted December 14, 2025
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Job Description

The Operations Support Coordinator at Westlake Ace Hardware plays a vital role in ensuring the smooth and efficient running of B2B operations, with a strong focus on inventory management and order fulfillment. Contributing to a positive customer experience.

Job Responsibility

  • Inventory Integrity: Maintaining the accuracy and availability of a CFC's inventory
  • Receiving & Replenishment: Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock
  • Addressing Inventory Discrepancies: Researching and correcting inventory errors
  • Maintaining Inventory Accuracy: Utilizing reports and programs, including daily cycle counts
  • Picking Orders & Stocking: Following established procedures for picking accurate orders as well as making sure all stock is put up
  • B2B Operations Support: Providing oversight and assistance in various operational functions
  • Routing & Delivery Flow: Learning routing software, to route out the market drivers
  • Customer Service: Consistently providing amazing customer service to both internal and external customers

Requirements

  • Previous warehouse experience is often preferred
  • Strong critical thinking and problem-solving abilities
  • Excellent communication and organizational skills
  • Keen attention to detail
  • Capability to research and determine the root cause of delivery flow issues
  • Ability to work both independently and as part of a team in a fast-paced environment

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