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Operations Support Coordinator

United Kingdom, Aberdeen 28840.00 - 33990.00 GBP / Year · Job Posted December 28, 2025
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Job Description

The Operations Support Coordinator plays a key role in ensuring the efficient planning, coordination, and administration of training delivery across the England division. The role supports instructors, facilities, and internal teams to ensure training is delivered on time, to standard, and in line with operational capacity. The postholder will also be trained to carry out face-fit testing as part of wider operational support.

Job Responsibility

  • Support planning of training delivery for both centre-based and client-site courses
  • Schedule all course dates, including advanced planning and reactive scheduling to meet demand
  • Assist with managing instructional staff holidays, CPD, internal/external training, and verification requirements
  • Participate in planning meetings to support longer-term capacity planning, growth targets, and resource optimisation
  • Coordinate external instructors and assessors to meet delivery demands
  • Raise purchase orders and check invoices in line with agreed processes
  • Liaise with other UK centres to coordinate instructors, equipment, and facilities
  • Maintain high levels of instructor and facility utilisation
  • Coordinate off-site travel and accommodation for the delivery team and other staff as required
  • Carry out face-fit testing following training and certification
  • Support day-to-day email enquiries relating to training planning and delivery
  • Provide accurate reporting and general administrative support across the operations function
  • Undertake additional duties as required to support the wider operations team

Requirements

  • Experience in an administration, operations, planning, scheduling, coordination, logistics or similar roles
  • Strong analytical and problem-solving skills with the ability to assess capacity and priorities
  • Excellent Excel skills, including use of formulas, spreadsheets, and data tracking
  • High attention to detail and accuracy in planning and administration
  • Strong organisational and time management skills
  • Ability to manage multiple tasks and competing deadlines effectively
  • Confident communication skills with a professional and collaborative approach
  • Ability to work independently while contributing effectively to a team

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