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Operations Support Assistant

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Peterborough City Council

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Location:
United Kingdom , Peterborough

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25583.00 - 26403.00 GBP / Year
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Job Description:

Operations Support Assistant to be the operational heartbeat of Governor Services, working directly with the Governance Lead. Provide high-quality administrative, financial and PA support to ensure the smooth running of Governor Services across Peterborough.

Job Responsibility:

  • Maintaining governor and school records
  • Coordinating training and service communications
  • Managing shared inboxes and trackers
  • Preparing reports
  • Supporting SLA administration
  • Processing purchase orders, invoices, refunds and charges to schools using council finance systems
  • Ensuring accurate audit trails and compliance with PCC financial procedures
  • Providing proactive PA support to the Governance Lead, including diary management, meeting coordination, preparing agendas, briefing notes and action logs
  • Acting as a professional first point of contact for schools and partners

Requirements:

  • Experience working in a busy administrative or customer-facing environment
  • Strong Microsoft 365 skills (Outlook, Excel, Word, Teams, SharePoint)
  • Solid finance administration experience, including raising purchase orders, processing invoices, managing refunds or reconciliations, and maintaining accurate evidence for audit
  • Strong written and verbal communication skills
  • Professionalism, confidentiality and a customer-focused approach
  • Must hold at least 3 GCSEs at Grade C/4 or above (or equivalent), including English and Maths

Nice to have:

  • Experience supporting traded services
  • Experience using local authority finance systems such as Agresso/Unit4
  • Experience providing PA/executive support
What we offer:
  • Annual leave starting at 25 days + bank holidays
  • Sick pay
  • Local government pension scheme
  • Access to a range of benefits via Employee Benefits Platform, including in-store and online discounts
  • Cycle to Work and Home & Electronics schemes
  • Buy up to 10 days additional annual leave
  • Access to car lease scheme
  • Bank holiday flexibility
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
  • Access to development opportunities including apprenticeships
  • Paid volunteering hours each year
  • Access to equality, diversity and inclusion network
  • Opportunities to receive Employee Recognition Awards

Additional Information:

Job Posted:
February 19, 2026

Expiration:
February 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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