Operations Support Apprentice

• Coordinating hotel and rail bookings for internal staff, clients, and subcontractors
• Booking internal and external training courses for employees and updating records on the company system
• Scanning, printing, and uploading training, identity, and authorisation documents
• Supporting the general upkeep and organisation of business and team documentation
• Maintaining accurate information across Ipsum’s systems and portals
• Providing day-to-day support to colleagues within the Operations Support team
• Completing all required study and development activities to successfully achieve the Business Administration apprenticeship

• 5 GCSEs at Grade 4–9 (A*–C) or equivalent
• ideally some previous administrative experience
• comfortable working with Microsoft Office—particularly Excel, Word, and PowerPoint
• willingness to learn SharePoint
• strong foundation of learning
• stays calm under pressure
• communicates confidently across phone, email, and Teams
• takes pride in making improvements
• self‑motivated and proactive
• delivers tasks with a strong customer focus
• enthusiastic about developing skills and building a career

experience with SharePoint

• 25 days annual leave plus bank holidays with the option to buy more
• Group Personal Pension Plan
• Car Allowance
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more
• Life assurance cover
• Long service recognition
• Active local social committees
• Regular social events