Operations Support Analyst Job at Applebrook RV Parks (Winter Garden)

Operations Support Analyst

Applebrook RV Parks

Location:
USA , Winter Garden

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

55000.00 - 65000.00 USD / Year

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Job Description:

Is This Role for You? Are you a recent graduate or early in your career and looking for a role where you can learn, grow, and make a real impact? This is an opportunity to gain hands-on experience in operations, revenue management, and property performance within a dynamic and expanding outdoor hospitality portfolio. If you're motivated, detail-oriented, and eager to build a career in hospitality operations, this role offers the exposure and development to help you get there. Position Summary: The Operations Support Specialist plays a key role in supporting the Operations team by driving operational consistency, revenue optimization, and property performance across the portfolio. This role focuses on supporting day-to-day operational initiatives, conducting property and market analysis, and assisting with performance improvement efforts. The Operations Support Specialist will work closely with the Operations Managers to enhance operational standards, improve guest experience, and support revenue-driving strategies.

Job Responsibility:

Support the RV Parks Operations Manager with day-to-day operational initiatives and special projects
Assist in revenue management efforts, including rate analysis, occupancy tracking, and pricing recommendations
Conduct competitive market surveys to evaluate pricing, amenities, and positioning of comparable properties
Perform property inspections and audits (both virtual and in-person) to ensure adherence to company standards and identify improvement opportunities
Monitor and report on property performance metrics, highlighting trends and areas for operational improvement
Assist with development and maintenance of standard operating procedures (SOPs) and operational best practices
Collaborate with on-site teams to ensure consistent execution of operational standards
Provide support in implementing process improvements to increase efficiency and guest satisfaction
Assist with social media monitoring by reviewing property-level activity and identifying operational or guest experience concerns (in coordination with marketing)
Help track and support initiatives that drive ancillary revenue growth
Maintain organized documentation, reports, and project tracking tools
Travel to properties as needed to support inspections, audits, and operational initiatives

Requirements:

Bachelor's degree in hospitality, finance, marketing or commercial real estate
Some experience in hospitality, operations, or related field preferred but not required
Strong interest in outdoor hospitality, property operations, and guest experience
Analytical mindset with ability to interpret data and identify trends
Excellent organizational and time management skills with strong attention to detail
Effective communication and interpersonal skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
experience with property management systems is a plus
Ability to manage multiple priorities in a fast-paced environment
Willingness to learn, take initiative, and grow within the organization

Nice to have:

experience with property management systems

Additional Information:

Job Posted:
May 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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