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Operations Support Agent

https://www.tui.com Logo

TUI

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Location:
France, Chamonix Mont Blanc

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

2100.00 EUR / Month

Job Description:

Join our office team for Crystal Ski as an Operations Support Agent in France. This role serves as a key link between resort teams, head office staff, and suppliers, ensuring smooth office and resort operations, providing admin support, managing content for the Crystal Ski Explorer App, and performing tasks that enhance guest experience.

Job Responsibility:

  • Provide essential admin support to enable resort teams to focus on delivering amazing customer service
  • support all functions of office management to ensure smooth daily operations
  • act as the ‘go to’ person for resort staff to provide quick, accurate information
  • work with resort teams to ensure the content on Crystal Ski Explorer App is professional, useful, and engaging for guests
  • support guest-facing teams by working on ground tasks at the airport or required office tasks.

Requirements:

  • Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
  • genuinely enjoy spreading positivity, great team player with excellent communication skills, and a true people person who displays resilience
  • high level of attention to detail with ability to manage multiple tasks and conflicting priorities
  • self-motivated and able to work independently with strong decision-making and initiative skills
  • confident using IT tools and systems with proficiency in Excel
  • enjoy driving overseas and confident driving in snowy conditions
  • fluent verbal and written English and French
  • experience in an office environment or similar and comfortable in guest-facing roles.

Nice to have:

  • Interest in skiing, snowboarding and winter outdoor life
  • high proficiency in Excel
  • experience working in an office environment or similar.
What we offer:
  • Private Health Insurance with Allianz
  • salary of 2100€ gross per month
  • accommodation and bills included
  • work permits, background and/or medical checks arranged and included
  • return flights, company IT equipment, and uniform included
  • comprehensive onsite start of season training with accommodation and pay included
  • access to free language lessons and TUI Learning Hub
  • summer work in Beach program and permanent career development opportunities.

Additional Information:

Job Posted:
July 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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