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Operations Support Agent

https://www.tui.com Logo

TUI

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Location:
Dominican Republic, Punta Cana

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Category:
-

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Contract Type:
Not provided

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Salary:

409100.00 DOP / Year

Job Description:

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Support Agents in Punta Cana. You will be the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.

Job Responsibility:

  • Manage petty cash transactions for small expenses as well as cash reconciliations
  • Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.)
  • TUI Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR, documents/tasks, Visas, providing and activating any payment cards
  • Assisting in the device management, register the devices given to reps and assist with any queries related to set up/ connection etc.
  • Placing orders and delivering of uniforms to reps or destination staff and assist when needed, in the contracting of staff accommodation and car rental
  • At the initial and final setting of the season, assist in related health and safety checks for staff accommodation
  • Assisting operations support HUB with any ad- hoc local staff commissions and Source Market support related to destination queries

Requirements:

  • Good administration skills, strong planning, organisation and confident with technology
  • High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead
  • A genuinely helpful, flexible and professional personality
  • A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
  • Excellent communication skills, both verbal and written in English and Spanish is required for this role
  • A collaborative team player who wants to learn, grow and embrace the digital culture

Nice to have:

Other European languages would be advantageous

What we offer:
  • 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Additional Information:

Job Posted:
May 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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