Operations Support Agent, TUI

Operations Support Agent

TUI

Location:
Austria, St Johann

Category:
-

Contract Type:
Employment contract

Salary:

2030.00 EUR / Month

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Job Description:

Join our office team for TUI as an Operations Support Agent in Austria and be the key link in the chain between our resort teams, our head office colleagues, and our suppliers, providing essential admin support to enable our resort teams to focus on delivering amazing customer service. You’ll be assisting the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.

Job Responsibility:

Operational Support: Be the go-to expert for resort staff, providing quick, accurate information and ensuring teams are equipped to deliver exceptional service
Content Management: Collaborate with resort teams to deliver on-brand, professional, and engaging guest-facing content
Logistics Coordination: Oversee travel arrangements, uniform distribution, device setup, and essential administrative tasks to support team operations
Facility and Office Management: Manage office supplies, maintenance and other daily administrative duties
Staff Admin: Support staff with onboarding / offboarding tasks and HR & compliancy processes
Supplier Relations: Build and maintain strong relationships with suppliers to secure staff accommodations for future seasons

Requirements:

Excellent communication skills
Fluency in verbal and written English
Fluent German speaking is highly desirable
Other European languages would be advantageous

Nice to have:

Fluent German speaking
Other European languages

What we offer:

Cost of Living Allowance
Private Health Insurance
Return flights and Shared staff accommodation
Company IT equipment and uniform
Comprehensive onsite start of season training with pay
Access to free language lessons & the TUI Learning Hub
Winter work in our Crystal Ski program and multiple permanent career development opportunities

Additional Information:

Job Posted:
March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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