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Operations Supervisor

Bland & Associates, P.C.

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Location:
United States , Omaha, Nebraska

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our recent growth has created a new opportunity for an Operations Supervisor to support our core service departments: Audit, Tax, Client Accounting, & Advisory Services. In this role, you will play a critical role in driving efficiency, accountability, and service quality across the department while partnering closely with the Director of Firm Operations and department leadership.

Job Responsibility:

  • Supervise and support Operations Specialists within the assigned department
  • Assign, prioritize, and review work to ensure deadlines and quality standards are met
  • Act as the escalation point for complex operational or client issues
  • Provide coaching, feedback, and training to develop team members
  • Oversee onboarding and offboarding activities to ensure consistency, accuracy, and timeliness
  • Review setup, documentation, and system access for completeness and compliance
  • Identify process gaps and implement improvements across the department
  • Review and approve invoicing workflows, time entry accuracy, and billing schedules
  • Monitor accounts receivable trends and support resolution of billing issues
  • Ensure billing practices align with firm standards and department expectations
  • Ensure consistent use of Practice ERP for project tracking, billing, and reporting
  • Maintain and enforce standard operating procedures (SOPs)
  • Identify opportunities for automation, efficiency, and workflow optimization
  • Track operational metrics and report outcomes during team meetings
  • Support firm-wide initiatives, peak-season planning, and special projects
  • Participate in weekly operations meetings and quarterly planning sessions

Requirements:

  • Minimum three (3) years of operations or administrative experience, in a role such as an Office Manager, Practice Manager, Client Manager, or similar role with leadership or supervisory responsibilities
  • Associate’s or Bachelor’s degree in Business, Accounting, or related field preferred
  • Experience in a CPA firm, public accounting, advisory, or consulting environment preferred
  • Strong understanding of operational workflows, billing processes, and client service
  • Excellent organizational, communication, and leadership skills
  • Ability to manage competing priorities in a deadline-driven environment
  • Familiarity with firm systems such as Practice ERP, QuickBooks, NetSuite, CCH Axcess, CaseWare, or Box
  • Experience improving processes, documenting SOPs, or supporting system implementations
  • Candidates must pass a background check as part of the hiring process
What we offer:
  • Award Winning Culture
  • Work / Life Balance: Flexible work environment, unlimited paid time off, dress for your day
  • Benefits: Excellent benefits, including ESOP and additional retirement plan options
  • Growth Opportunities: 18-month internal leadership program (BLING), Staff Advisory Board, Bland Cares, and cross-functional training opportunities mean your voice matters
  • People-First Leadership: An environment where leaders are approachable, empathetic, authentic, and invested in the success and well-being of every team member

Additional Information:

Job Posted:
February 06, 2026

Employment Type:
Fulltime
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