Operations Supervisor

Reporting to the Operations Manager, the role of an Operations Supervisor will be to help manage a team of drivers, aswell as the Traffic Office / Allocations. You will support the Operations Manager to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will support the delivery of depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. To ensure a safe, punctual, reliable, and cost-effective delivery of services through robust and fair management of the team. Support the Operations Manager to deliver a highly skilled and trained workforce through driver engagement and compliance with operational policies and procedures. Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself.