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Operations Supervisor

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Raymond James

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Location:
United States , Memphis

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Memphis, TN Corporate Office. We are seeking a dynamic and experienced Supervisor to lead a team within our 1099 Tax Reporting dept, a critical function in our financial services organization. This role combines technical tax expertise with people leadership, ensuring accurate and timely tax reporting while fostering a high-performing, collaborative team culture.

Job Responsibility:

  • Lead and develop a team of tax reporting professionals, providing coaching, performance feedback, and career development support.
  • Oversee the preparation and review of tax documents and other regulatory filings, ensuring compliance with IRS and global tax regulations.
  • Collaborate with internal stakeholders to streamline reporting processes and resolve complex tax issues.
  • Monitor changes in tax laws and regulations, assessing impact and implementing necessary process updates.
  • Drive process improvements and automation initiatives to enhance accuracy, efficiency, and scalability.
  • Ensure adherence to internal controls and support audit and regulatory inquiries as needed.
  • Contribute to the development of annual and longer-term business plans
  • forecast performance against business key performance indicators (KPIs)
  • develop business cases for key activities/projects
  • and estimate the financial and human resources required to deliver performance targets.
  • Communicate the local action plan
  • explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision
  • motivate people to achieve local business goals.
  • Develop and propose own performance objectives
  • take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance
  • set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
  • Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
  • Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
  • Work within established procedures to achieve specified goals.
  • Advise managers how to apply a wide variety of existing procedures and precedents.
  • Keep track of risk parameters, identifying any deviations and reporting them to more senior colleagues. Involves working within established risk management systems.
  • Track budgets and report variances to more senior colleagues.
  • Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

Requirements:

  • Demonstrates expert-level proficiency in independently planning, organizing, and prioritizing complex activities to align with business goals, while mentoring others to optimize operational efficiency.
  • Leads the development and execution of strategic plans based on recommendations and requirements, offering guidance and training to peers to ensure alignment with organizational objectives.
  • Independently interprets and applies policies and procedures to support strategic goals, while providing technical expertise and mentorship to ensure consistent organizational compliance.
  • Communicates with clarity and influence across all levels of the organization, independently driving initiatives and coaching others to articulate ideas, request actions, and shape policies effectively.
  • Applies deep knowledge of laws, regulations, and policies to guide decision-making and ensure compliance, while offering expert-level support and direction to colleagues.
  • Support Independently analyzes complex data trends to produce actionable insights and high-impact reports, while mentoring others in data interpretation and visualization.
  • Crafts and evaluates clear, concise, and impactful reports that inform strategic decisions, while providing expert guidance to others in effective reporting practices.
  • Proactively identifies, evaluates, and mitigates risks with minimal oversight, while offering technical direction to ensure robust risk management across teams.
  • Champions high standards of customer service through independent execution and leadership, while training others to deliver exceptional client experiences.
  • Drives strategic initiatives independently, applying advanced planning skills to shape long-term organizational success and mentoring others in strategic thinking.
  • Demonstrates cognitive agility by adjusting strategies and work habits to thrive in dynamic environments, while guiding others in cultivating adaptive mindsets.
  • Independently manages and enforces safe work systems, providing expert guidance to ensure compliance and promote a culture of safety.
  • Leads complex negotiations to build consensus among diverse stakeholders, offering strategic guidance to resolve conflicts and advance organizational interests.
  • Oversees projects and programs with precision, ensuring delivery within scope, budget, and timeline, while mentoring others in project management best practices.
  • Independently designs and executes efficient workflows to achieve strategic goals, while coaching others in process improvement and operational excellence.
  • SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied.
  • Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination.
  • High School (HS) (Required)
  • General Experience - 3 to 6 years, Manager Experience - 13 months to 3 years
  • s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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