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Join Arriva as an Operations Supervisor at Arriva Bangor – Drive the Future of Bus Travel! At Arriva, we keep communities moving — and you can be right at the heart of it. We’re looking for passionate, people‑focused Operations Supervisors to help deliver safe, reliable, and sustainable bus services every single day. If you thrive in a fast‑paced environment, love solving problems on the go, and enjoy supporting teams to be their best, this is your chance to make a real impact.
Job Responsibility:
Keeping everyone safe by promoting a strong safety culture and identifying risks early
Supporting customers with professionalism, positivity, and a focus on great service
Leading and motivating drivers, delivering briefings, supporting development, and upholding Arriva values
Managing the operation — from allocating duties to responding to incidents, diversions, and traffic disruption
Ensuring quality and efficiency, monitoring standards and keeping our services running smoothly
Driving improvement, tracking KPIs, sharing best practice, and helping shape a better future for colleagues and customers
Championing our values, contributing to a diverse, inclusive, and community‑focused workplace
Requirements:
Experienced in supervising teams and managing operational activity
Confident in Health & Safety practices
First Aid trained (or willing to train)
A strong communicator and coach
Customer‑focused with solid IT skills
Decisive, influential, and resilient
Knowledgeable about the bus or transport industry (PCV/HGV experience a bonus)