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We have a vital supervisory position available at our Invercargill depot. This is a rare opportunity that requires a high degree of flexibility and excellent organizational skills! This is Full-Time supervisory position. As an Operations Supervisor, you will supervise and maintain the smooth punctual operation of our Urban Department. Being able to manage multiple tasks and communicate with staff and customers is essential for this role.
Job Responsibility:
Supervise and maintain smooth punctual operation of all Urban runs
Managing our local team of drivers including staff training
Rostering weekly driver and fleet allocations
Accident and complaint investigation & resolution
Promote H&S in the workplace, support the company’s objectives and conduct investigations
Investigate customer feedback and proactively and promptly resolve any concerns
Responding to KPI exceptions
And other tasks as required by business including driving
Requirements:
Class 2 & 4 Licence & P Endorsement would be an advantage
Excellent customer service and operational experience
Leadership and interpersonal skills demonstrating a practical people-oriented approach
Focus on results with a hands-on practical approach
Attention to detail and be proficient with technology