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Operations Supervisor

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Fairfield

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Category:
Pharmacy

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Contract Type:
Not provided

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Salary:

43888.00 - 102081.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: This position oversees daily operations in fulfillment. Fulfillment center operates with a total of 100 employees with each supervisor managing 25 reports each. Hours of operation are 6:00am-11:30pm Monday through Thursday, and Friday from 7:00am through 8:00pm.

Job Responsibility:

  • Monitoring workflow and production measures throughout the day for timely and accurate dispensing of patient orders
  • Working with the manager to resolve issues and problems according to set guidelines
  • Actively participate in the company’s Quality Improvement Program by monitoring each employee for accuracy, productivity, and customer service through collecting key performance indicator data, evaluating results and making recommendations for improvement to the quality team and the individual through coaching sessions
  • Monitor reports for daily production volume to ensure efficiency and accuracy is reflected in assignment groups and overall team statistics and provide to management and quality team as requested
  • Provide individual and department training, coaching, counseling, and motivation
  • Hold regular meetings to encourage suggestions for process improvements and to provide necessary information and training updates
  • Work with management to motivate staff by providing an enjoyable working environment that encourages teamwork and internal and external customer service. Consistently offer positive feedback to staff on an individual and department level. Provide coaching to individuals to improve performance, encourage growth, and offer opportunity for success on the job. Counsel and administer corrective action as needed in accordance to department and Human Resource policies and procedures when necessary
  • Complete bi-annual written performance reviews and discuss with individuals along with ongoing performance updates throughout the year
  • Coordinate workflow and procedure changes and issues/problem resolutions as it relates to the department and the company

Requirements:

  • 2+ years prior team leadership experience
  • Ability to be onsite for entire duration of shift at 180 Passaic Avenue, Fairfield, NJ
  • Will need to initiate the registration process for a Pharmacy Technician license in the state of NJ by the start date (Pharmacy Technician License is not required for the interview process)
  • Ability to meet the physical requirements of standing, walking, lifting up to 60lbs
  • Ability to commit to the rotating shift schedule shown above
  • HS Diploma or GED

Nice to have:

  • Bilingual in Spanish and English
  • Previous production experience in a warehouse
  • Bachelors degree
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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