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Northline Logo Northline · Logistics

Operations Supervisor

Australia, Melbourne Employment contract · Job Posted February 17, 2026
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Job Description

We are currently on the lookout for a dynamic and dedicated Operations Supervisor to join our afternoon team at our depot in Sunshine West! As our Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient unloading of linehaul trailers and containers, and the effective unloading of PUD vehicles.

Job Responsibility

  • Maximise Efficiency: Ensure trailers and units are loaded to full capacity, distribute freight accurately, and oversee all unloading activities
  • Collaborate and Support: Work closely with the Depot Manager to address concerns related to revenue, loads, and site operations
  • Lead and Guide: Supervise PM Forklift Operators, Receiving Officers and General Hands, focusing on safety, scanning accuracy, and minimising freight damage
  • Monitor and Report: Keep a keen eye on revenue, load accuracy, costs, and service issues, and work towards providing effective solutions
  • Ensure Compliance: Maintain safe load procedures, adherence to Chain of Responsibility, and ensure equipment and resource efficiency

Requirements

  • Proven supervisory experience within the freight industry
  • Current and valid Forklift Licence (LF)
  • Strong judgment skills with the ability to make firm and fair decisions
  • Excellent communication and people management skills
  • Ability to achieve KPIs and targets, with a customer-centric approach
  • Proficiency in Microsoft Office and good time management skills

What we offer

  • Learning, training and development support – Northline believe in the people we hire. We offer training in leadership, communication, self-development and job-specific courses. We pride ourselves that we promote from within, offering great opportunities for career progression
  • Employee recognition programs - Recognising individuals, supervisors and teams that encompass Northline’s values and have provided an outstanding contribution to the operations
  • Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support, when they need it. Northline’s benefits program offers discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more
  • Regular team building
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