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As an Operations Supervisor, you’ll lead on-the-ground operations that ensure Kodiak’s autonomous fleet runs safely, efficiently, and reliably. You will oversee day-to-day execution of missions, manage on-site staff and assets, and serve as the critical link between Operations, Engineering, and our customers. This role is hands-on and highly dynamic requiring leadership, technical awareness, and a relentless focus on uptime, safety, and customer satisfaction.
Job Responsibility:
Oversee daily operations to ensure uptime meets or exceeds KPI targets
Lead shift execution: assign tasks, monitor coverage, and dynamically adjust resources as conditions evolve
Manage scheduling, shift assignments, and coverage planning to maintain continuous rescue readiness
Enforce SOPs, checklists, and safety standards to maintain a consistent, compliant operation
Manage incident response, ensuring rapid, safe, and effective resolution with proper documentation
Participate in staffing management to include
interviewing, extending offers and exit discussions
Support customer engagement and communication—aligning operational plans with customer expectations
Track key shift metrics and maintain detailed logs and end-of-shift reports
Coach, mentor, and hold team members accountable for performance and adherence to operational standards
Partner cross-functionally with Ops Center, Field Techs, and Integration teams to remove blockers and optimize workflows
Requirements:
4+ years in commercial operations, industrial operations, transportation, or logistics leadership (autonomous or fleet experience preferred)
Proven ability to manage 24/7 shift-based teams and maintain operational readiness under changing conditions
Strong understanding of fleet management, dispatch coordination, or field operations
Experience enforcing SOPs, safety protocols, and compliance frameworks
Familiarity with transportation, autonomous vehicle operations, or logistics environments
Understanding of FMCSA regulations, driver hours-of-service, and field safety standards
Able to clearly and succinctly communicate in high-pressure environments especially over radio and during incident response
Capable of translating complex operational needs into actionable updates for both internal teams and customers
Leads with calm, confident decision-making under pressure, setting clear expectations and coaching the team toward accountability and performance
Proactively identifies inefficiencies and drives continuous improvement in safety, process, and operational excellence
What we offer:
Competitive compensation package including equity and biannual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
Flexible PTO and generous parental leave policies
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)