Operations Supervisor

• Work effectively with store management and crews
• supervise the store’s crew through assigning, directing and following up of all activities
• effectively communicate information both to and from store management and crews
• assist customers with their questions, problems, and complaints
• handle all customer relations issues in accordance with company policy
• promote a positive shopping experience
• provide colleagues personalized customer service feedback and coaching
• price merchandise
• stock shelves
• support the planning and execution of displays, sign and inventory of weekly, promotional, and seasonal merchandise
• support the planning and maintenance of off-shelf merchandise

• Deductive reasoning ability
• analytical skills
• computer skills
• advanced communication skills
• supervision
• influencing skills
• ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues when they arise

Experience as a retail supervisor

• Affordable medical plan options
• 401(k) plan including matching company contributions
• employee stock purchase plan
• no-cost programs including wellness screenings
• tobacco cessation and weight management programs
• confidential counseling
• financial coaching
• paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access