Operations Supervisor Jobs

Space NK

Location:
United Kingdom, Watford

Category:
-

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

As an Operations Supervisor, you will be an expert in your area of responsibility, overseeing stock control and all operational processes relating to stock, all whilst upholding exceptional store standards. The pace is fast moving and dynamic, which requires high levels of productivity, and outstanding performance against required business KPIs to deliver a seamless support service to the store. You will be the primary contact between Head Office and the store, ensuring that all stock opportunities are communicated. You will communicate business risks regarding stock directly to your line manager and Regional Manager. Training will form part of your role, working with the store team to upskill their knowledge in stock processes, ensuring commercial awareness within the team, and that all stock compliances are adhered to consistently. Stock loss prevention, stock damage prevention, and general stock safety will be your responsibility; therefore, you will maintain all stock areas back of house & on the shop floor.

Job Responsibility:

Ensure that all stock processes and procedures are maintained within the store
Training the existing team and any new starters to adhere to all stock handling policies, and health & safety policies
To work towards a minimum stock loss, raising stock discrepancies, following up all enquiries to ensure stock file accuracy
Ensure all daily deliveries are effectively counted, checked, discrepancies reported, and replenishment seamlessly executed throughout the store
Ensure all recalls, price changes and stock related queries are dealt with in a timely manner & communicated to the wider team
Work in accordance with relevant Company policies and procedures, always ensuring stock compliance
Stock management on the sales floor including managing the discount process for damaged products
Maintain all stock areas within the store, housekeeping, and ensuring that all cupboards have functional locks (where applicable)
Prepare and manage stock takes and weekly cycle counts
Support on the shopfloor during peak business hours and when needed act as a Keyholder
Order testers for the store, ensuring an efficient and organised process is in place, to ensure testers are available for customers
Supply ordering to included packaging, hygiene, stationery etc
Support the Store Management team with Gratis and Grot policy and process

Requirements:

Previous experience within retail operations preferred
Strong organisational skills and attention to detail
Ability to deliver a ‘customer first’ experience
Team player with the ability to work alone
Always lead by example, focusing on evolving the store opportunities
Flexibility to meet rapidly changing priorities and deadlines
Able to build strong and effective relationships
Excellent communication skills
Ability to understand store targets and KPI’S
Embraces change
Professional approach
Excellent planning and time management capabilities

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Operations Supervisor