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The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager.
Job Responsibility:
Assist in staffing, scheduling, training, and counseling of event and warehouse staff
Directly manage event day staff while having direct interaction with customers
Maintain and control high volume food and beverage inventory
Lead venue operations with direction of the general manager
Support general manager with supervision of staff
Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures
Develop and enforce standards for service, sanitation, and product and food quality
Ensure all cash handling procedures are documented and enforced
Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures
Conduct physical audit of inventory and product, research and perform reconciliations
Requirements:
Must be at least 18 years of age
Strong attention to detail and extremely organized with elevated time management and prioritizing skills
Must meet state and city health requirements for food handling and alcoholic beverage service
Ability to multi task in a fast paced, team orientated setting
Must be able to work fluently in English
Ability to work in an open aired environment during all climate conditions
Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps
Ability to work all Venue events, including extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time