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Operations Supervisor / Shift Co-Ordinator

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AO

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Location:
United Kingdom , Telford

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Category:

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Contract Type:
Not provided

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Salary:

31989.00 - 34400.00 GBP / Year

Job Responsibility:

  • First line manager for a team of 6-7 people within an automated production line
  • Leading the team by ensuring equipment and materials are available and operational capacity and throughput are maximised
  • Responsible for managing and appraising team performance, developing team ethic underpinned by mutual trust, dignity and respect
  • Ensure adherence to all company policies and processes
  • Drive continuous improvement, emphasising safety, quality, efficiency, productivity, cost reduction and morale
  • Manage staff and storage of stock and all areas are organised, tidy, compliant and safe
  • Lead Daily Shift briefings, using and completing reports, monitoring safety, whilst ensuring all KPIs are met
  • Updating the production data into dedicated data capture/analysis software
  • Contributing to problem solving workshops, providing operational expertise to identify root causes of failures and subsequent improvement activity
  • Attending daily operational review meetings, providing updates on operational performance, live defects, and ongoing improvement work
  • Lead, perform, and/or participate in 5S housekeeping, accident investigation, and safety audits and related activities

Requirements:

  • Experience in supervising teams (min. 2 years for Supervisor, min. 3 years for Shift Co-Ordinator), ideally in an operational setting
  • ILM management (L2 - Supervisor, L3 - Shift Co-Ordinator) or equivalent qualification, with a desire to advance with AO supported qualifications
  • Likes high contact time with team, and works alongside the team when required (FLT training will be given if required)
  • Experience working within a processing, manufacturing, or similar environment
  • Good communication skills
  • Ability to think logically and decisively to effectively provide solutions
  • Ability to work on own initiative or part of a team
  • Formal qualifications in English and mathematics (GCSE or equivalent)

Nice to have:

Experience and/or qualifications in continuous improvement beneficial

What we offer:
  • 22 days holiday plus bank holidays
  • At least 5% contribution pension scheme
  • Free lunch once a month
  • Training courses and career progression (including ILM management development)
  • Discounts
  • exclusive discounts across our product range
  • Family leave
  • Enhanced Maternity, Paternity and Adoption leave
  • Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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