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Operations Supervisor - Nightly Janitorial

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ServiceMaster by Prince

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Location:
United States , Erie

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

38000.00 USD / Year
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Job Description:

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Job Responsibility:

  • Training cleaners on ServiceMaster’s standards, products, processes and procedures
  • Handle call-offs and fill in as needed day to day
  • Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
  • Train cleaners on task schedules specific to individual accounts
  • Perform inspections and give constructive performance feedback to staff members
  • Assign shifts and make necessary adjustment in case of call off or no shows
  • Respond to customer complaints and request in a timely and caring manner
  • Utilize Expresstime to manage budgets, labor, and assign tasks
  • Maintain the highest possible standards of production and quality of work - budgeted vs. actual hours
  • Opens and locks facilities, enable and disable security system as required
  • Proactively recruit new team members and develop workers through systematic cleaning processes

Requirements:

  • 3-5 years’ experience as a custodian, janitor, housekeeper a plus but not required
  • Strong work ethic and willingness to learn
  • Experience working for a professional janitorial company, office/property complex or school is a plus
  • Ability to be flexible, work at a fast-paced and in a multi-tasked job
  • Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward
  • Must be able to lift and and/or carry 45lbs
  • Walk multiple staircases
  • Ability to read cleaning instructions
  • Ability to differentiate between cleaning products
  • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
  • Has respect and understanding for co-workers and customers

Nice to have:

  • 3-5 years’ experience as a custodian, janitor, housekeeper
  • Experience working for a professional janitorial company, office/property complex or school
What we offer:
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Competitive Compensation
  • Paid Time-Off
  • Flexible Schedules
  • No Weekends & Holidays
  • Bonus Pay

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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