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Voi Technology Logo Voi Technology · Consulting

Operations Strategy Manager (UK&I)

United Kingdom, London · Job Posted May 03, 2026
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Job Description

As an Operations Strategy Manager, you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. In this role, you will collaborate closely with the local Fleet team, third-party logistics providers (3PLs), central stakeholders, and other cross-functional teams to drive operational excellence and business success across the region.

Job Responsibility

  • Defining and shaping the operations strategy, including logistics partner management, workforce planning, service design execution, and developing performance metrics and dashboards for in-field operations
  • Driving high-quality data management and data-driven decision-making to improve operational excellence and performance across KPIs
  • Owning budgeting, forecasting, and performance tracking to ensure efficient resource allocation and long-term operational success
  • Managing cross-functional operations projects (PMO-type) to ensure successful implementation and sustainable impact across local teams
  • Contributing to city launches by coordinating cross-functional planning and execution with local and central stakeholders
  • Acting as the point of contact for 3PLs, managing relationships from sourcing to contract negotiation, and collaborating with Fleet Managers on performance monitoring and follow-up
  • Supporting Fleet and Site Managers on execution, acting as the bridge between central and local teams to continuously drive compliance and improvement across processes
  • Proactively identifying and implementing improvement opportunities to maximise efficiency, revenue, and overall success of our operations in the region

Requirements

  • Bachelor's degree in business, economics, engineering, or a related field
  • 3 - 5+ years of experience in operations or strategy, ideally from consulting or a fast-paced environment
  • Strong analytical capability with proficiency in data management, in-depth data analysis, and delivering actionable insights
  • Basic SQL skills
  • Experience managing complex cross-functional projects and aligning local and central teams
  • Proven ability to translate data into strategic decisions, identify performance drivers, and implement improvements collaboratively

What we offer

  • Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups
  • Get “skin in the game” through our employee stock options program
  • Collaborate with inspiring, motivated, and fun colleagues towards a common goal
  • Unlimited free Voi rides
  • Join the micromobility revolution and help create sustainable cities made for living, free from noise and pollution
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