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Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth.
Job Responsibility:
Report directly to the Head of Business Operations (BizOps), Public Sector
Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.)
Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.)
Help mature key business processes while innovating 0→1 on new systems
Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member
Craft strategies that propel public sector operations growth and organizational evolution
Identify cross-project blind spots across our customer programs and uplevel our operational approaches
Requirements:
5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work
Experience in product, project, or program management — you can take projects from conceptual problem definition to implemented solution
A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results
A strong orientation towards outcomes and a history of being scrappy when it counts
An easygoing interpersonal style and ability to work and build relationships with a wide range of people
Experience leading small teams and managing multiple, complex work streams
A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security
Nice to have:
MBA or relevant technical degree
Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes
Background in intelligence work and working with / within the U.S. government
Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies
Active U.S. security clearance (Secret or Top Secret)