Operations & Strategy Manager, Public Sector Job at Scale (San Francisco)

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Senior Analyst, Global Public Sector, Operations

As the Sr Analyst, Global Public Sector, Operations, your role will be key to be...

Location

Belgium , Waterloo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Min 5 years of experience in finance or general business and project management in complex environments
Detail-oriented, structured thinker with strong ownership mindset and strong analytical skills
Ability to connect data → insight → business implication, coupled with strong written and oral communication skills
Strong foundation in finance, consulting, or analytics
Advanced Excel / modeling skills (financial modeling, scenario analysis) as well as Powerpoint skills, and proficiency with Agentic research and analysis tools
Familiarity with Salesforce (e.g., reporting, dashboards, and data exports) preferred
Travel may be required

Job Responsibility

Translate raw data into actionable financial insights
Build scalable financial models and tracking tools
Support monthly and quarterly performance tracking
Partner with Finance and regional teams to ensure alignment on methodologies and reporting consistency
Produce clear, executive-ready outputs to inform leadership decisions
Track, manage, and report on key team KPIs at both global and regional levels
Use dashboards to extract data and build performance analysis and insights
Ensure that senior staff meetings are planned
agendas prepared
minutes recorded and appropriate follow-up actions are taken

Fulltime

Senior Partner Account Manager – Public Sector Distribution

Location

United States , McLean

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

10+ years of demonstrated experience in the technology sector, with meaningful engagement in public sector markets
5+ years of experience working for a technology distributor or OEM/channel organization with a distributor as an assigned account
Demonstrated fluency in public sector procurement environments and routes to market
Proven ability to operate effectively without direct authority and drive outcomes through influence
Executive presence and credibility with senior sales leaders, partner leaders, and distributor stakeholders
Strong program management, coordination, and follow-through capabilities
Experience working across complex licensing and commercial models, including cloud, SaaS, and perpetual software motions
Strong communication, relationship management, and organizational skills
Ability to succeed in ambiguous, evolving, startup-like operating environments

Job Responsibility

Help develop, refine, and execute the overall engagement strategy for the assigned distribution partner across U.S. Public Sector routes to market
Coordinate internal stakeholders across sales, marketing, renewals, and leadership to ensure aligned priorities, clear ownership, and consistent execution
Support executive-level engagement with the assigned distribution partner, including preparation for business reviews, escalations, and strategic planning discussions
Act as a central point of coordination for distributor-related growth motions, helping translate strategy into actionable plans
Advise and influence sourced pipeline creation through the distribution partner and downstream reseller partner ecosystem
Partner with internal sales leadership and distribution partner stakeholders to identify growth opportunities, remove friction, and improve execution against pipeline goals
Review pipeline trends, inspect opportunity progression, and provide reporting and recommendations to internal leaders
Participate in forecasting discussions related to distributor-influenced business and public sector growth motions
Collaborate with internal marketing and assigned distribution partner teams to support campaign planning, MDF utilization, and program execution
Ensure campaigns align to growth priorities, target audiences, and partner activation objectives

What we offer

Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits and more

Fulltime

Business Development Manager - Public Sector, Acceptance & Partners

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience in business development, partnerships, commercial roles, or related functions
Strong stakeholder management and collaboration skills
Commercial mindset with an ability to balance strategic thinking and hands-on execution
Fluent in Dutch and English

Job Responsibility

Identify, develop, and execute new business opportunities across government, acceptance, and partner-led channels
Support revenue growth through acceptance expansion, new payment flows, and user-pay services
Contribute to the execution of divisional and country strategies by translating priorities into concrete initiatives
Support Mastercard’s engagement with public sector stakeholders, including national and local government entities
Drive initiatives related to public sector payment use cases such as B2G and G2B flows
Build and manage relationships with strategic partners, intermediaries, and enablers
Operate effectively in a cross-functional and matrix environment
Collaborate closely with Services Sales, Specialist Sales, Product, and Country teams
Ensure alignment and effective execution across internal and external stakeholders

What we offer

A high-impact commercial role within a strategically important growth area for Mastercard
Opportunity to work at the intersection of government, acceptance, and partner ecosystems
A collaborative, inclusive, and performance-driven culture in an international team

Fulltime

Sales Manager - Public Sector

Microsoft’s Enterprise Account Team focuses on partnering with customers to achi...

Location

Taiwan , Taipei

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience
2+ years direct/formal, indirect/informal, and/or project team people management experience
Master's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR Bachelor's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 10+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
2+ years experience leading teams and/or managers in a Sales organization
4+ years direct/formal, indirect/informal, and/or project team people management experience

Job Responsibility

Leading and Transforming the Business: Analyzes and builds upon sales strategy and execution to drive success within their market based on Microsoft's and customer/partner needs
Drives the business within the segment, creating clarity on strategic direction with managers and teams
Coaches ongoing customer value realization and satisfaction contributing to net-new revenue and business growth
Applies industry and market expertise, proactively leading team(s) towards identifying solutions to drive new opportunities and strategies in alignment with customers needs
Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas
Understands drivers of Digital & Artificial Intelligence transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas
Fosters a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals
Influences and works across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sale execution, and holds the team accountable for results beyond fiscal year boundaries
Builds and maintains a broad executive network inclusive of partners
In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance

Fulltime

Consulting Account Manager - Public Sector

Are you ready to help redefine how we sell services? Join a dynamic, forward-thi...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience
5+ years consulting services and Unified / support sales experience
Experience managing complex sales cycles and pre-sales processes
Proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

Own end‑to‑end Services sales for assigned accounts, from early customer engagement (“Listen & Consult”) through deal close, renewal, and multi‑year expansion, ensuring alignment with customer business priorities
Shape and drive Services strategy within the account plan, partnering closely with Account Executives (ATU) to integrate Services into the broader customer transformation roadmap
Lead solution orchestration across One Microsoft, mobilizing Consulting, Unified, CSU, STU, Global Black Belts, and delivery teams to co‑create differentiated, outcome‑based Services engagements
Accelerate Cloud and AI transformation, identifying and advancing high‑impact Services opportunities that drive consumption, measurable business outcomes, and long‑term customer value
Own Services pipeline management, forecasting, and execution rigor, ensuring strong operational discipline, deal quality, and achievement of quarterly and annual Services targets
Protect, grow, and expand Unified Services through strategic renewals, whitespace identification, and proactive engagement with customers and internal stakeholders
Act as the Services sales leader and customer advocate, ensuring Services engagements are positioned to deliver sustained impact, customer success, and Microsoft differentiation

Fulltime

Customer Success Manager, Public Sector & Defence

We're seeking an exceptional Customer Success Manager with deep expertise in the...

Location

Canada , Ottawa

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
At least 3-5 years working directly with Canadian government, defense, or healthcare organizations in a technology, digital transformation, or consulting capacity
Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
Active Top Secret security clearance (mandatory)
Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
Experience developing and executing customer success strategies, QBRs, and executive engagement programs
Track record of identifying and closing expansion opportunities within existing accounts
Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement

Job Responsibility

Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

GTM Strategic Finance Manager, Public Sector

Strategic Finance drive mission-critical initiatives within our Public Sector GT...

Location

United States , New York; San Francisco; Washington

Salary:

147400.00 - 220500.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

4+ years of experience in Investment Banking, Consulting, Public Sector Finance, Strategic Finance, or Sales Ops, with a deep understanding of government budgetary cycles (FYE), federal appropriations, and the cadence of public sector procurement
Excellent quantitative analytical skills and extensive modeling experience - proficiency in Microsoft Excel/GSheets is a must-have
A penchant for digging deep into data, thinking from first principles, and exercising sound judgment in the face of complex regulatory landscapes
A strong orientation towards driving outcomes, and experience building process and aligning cross-functional stakeholders to deliver results
Direct experience with Public Sector deal desk, government contracting, or finance operations
An understanding of the "Value Added Reseller" (VAR) and Channel partner ecosystem within the government space
A keen interest in sales, deals, and commercial transactions
Superior oral and written communication skills, especially at the senior / executive management level

Job Responsibility

Own and manage our pipeline reviews, metrics, and forecasting / reporting with a specific focus on the unique nuances of government fiscal years and multi-year funding cycles
Ability to drive and understand financial deal modeling, mechanics, and public sector contract vehicles (e.g., GSA Schedules, SEWP, OTA, IDIQ) and drive the deal desk process for a key part of the business
Develop strategic recommendations around our sales processes to improve "P(win)" ratios and price to win analysis
Tackle ambiguous, open-ended questions around our go-to-market motion, and quickly implement and iterate on solutions that maintain strict adherence to government compliance and reporting requirements
Support Sales and Finance leadership in quarterly strategy and planning, including long-range forecasting that accounts for federal appropriations and budget cycles
Help incubate, scope, and execute on new initiatives around sales productivity, forecasting, and enablement tailored to the Public Sector Sales team
Be the trusted partner and advisor to the Public Sector team at Scale

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity based compensation
commuter stipend

Fulltime

Public Sector Program Manager

This role will be responsible for identifying opportunities in Public Sector ind...

Location

United States , Redmond

Salary:

96500.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
Strong passion to learn about new software, AI or security technologies (e.g. pursuit of training or certifications)
Demonstrated ability to help colleagues or customers understand new technologies and apply them

Job Responsibility

Performs program landscape research and analysis (e.g., internal/external market, sales, delivery), conducts forecasting, and examines business insights and trends (e.g., customer feedback, expectations) to identify stakeholders, define program scope, and maintain competitiveness
Understands overall business goals, strategies, and both short‑ and long‑term priorities (e.g., AI, security, efficiency, quality)
Identifies current program risks, assesses impact, and builds/maintains mitigation plans
Identifies and scopes opportunities to create new programs and enhance existing ones
Applies structured problem‑solving (e.g., root‑cause analysis) to define program strategy, gather requirements, and ensure alignment with business objectives
Establishes and maintains alignment with stakeholders and leadership, defines resource needs, and creates project plans, timelines, and performance targets
Improves operations of existing programs by applying appropriate methodologies and best practices to diagnose complex issues, evaluate multiple scenarios, and select optimal solutions
Drives clarity in complex program areas and seeks simplification in processes, communications, and execution
Ensures security principles and requirements are embedded in all planning and delivery processes
Partners across organizational, product, and business teams (e.g., Engineering) to design and deliver complex programs that meet security, privacy, and regulatory standards with minimal guidance

Fulltime

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Operations & Strategy Manager, Public Sector

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