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We are looking for an Operations Specialist with expertise in trade management to join our team in Boston, Massachusetts. This is a long-term position offering a hybrid work schedule of three days in-office and two days remote. The role involves overseeing operational processes, ensuring quality assurance, and driving productivity in trade-related functions.
Job Responsibility:
Manage and oversee day-to-day trade operations, including receipt, verification, and reconciliation tasks to ensure seamless workflows
Conduct thorough reviews of security processes and risk profiles to maintain compliance and mitigate potential issues
Act as a subject matter expert to provide guidance and support on trade management processes and related operational challenges
Ensure the timely resolution of discrepancies, such as missing invoices, through effective collaboration with relevant teams
Develop and implement reporting frameworks to track operational performance and productivity metrics
Lead quality assurance initiatives to uphold high standards in operations and improve overall efficiency
Collaborate with cross-functional teams to authenticate trade transactions and ensure accuracy
Identify areas for process improvement and implement solutions to optimize trade management workflows
Provide training and mentorship to team members to strengthen expertise and enhance operational capabilities
Support transitions to permanent placement by facilitating smooth onboarding and integration processes
Requirements:
Proven experience in operations and trade management, with a strong understanding of associated processes
Expertise in reconciliations, reporting, and quality assurance methodologies
Ability to analyze and manage risk profiles within trade operations
Skilled in handling discrepancies such as missing invoices and ensuring timely resolutions
Proficiency in productivity tools and frameworks for process optimization
Strong communication skills, with the ability to act as a subject matter expert and collaborate across teams
Familiarity with security protocols and authentication procedures in trade management
Experience in training and mentoring team members to enhance operational performance