Operations Specialist

• Work diligently to aid clients in removing barriers to service provision
• Help manage day to day operations by monitoring the quality of care provided by checking in with staff and clients, at on and off-site locations
• Directly assist all staff in crisis situations
• Administrative duties as required, which includes but is not limited to timesheets and regular scheduling
• Assist in managing operations during the winter months including winter rotating shelter and other offsite locations
• Assist the management team in developing and implementing methods to improve our agency service delivery
• Carry out overall operations duties as assigned
• Oversee completion of real-time data entry in HMIS system
• Participate in staff meetings to review advocacy and other service issues
• Point of contact for Operations staff
• Assist in ensuring highest quality of stewardship of volunteer base
• Supervise building repairs, maintenance, cleaning, and supply orders
• Manage vendor relationships
• Assist with cleaning the facility directly as needed
• Implement fire drills, safety planning, emergency preparedness planning
• Other duties as assigned to ensure safe and effective operations

• Bachelor's degree preferred in business, management, human resources
• 2 years of experience in management at a not-for-profit program
• Demonstrated understanding of the issues of Homelessness and Housing
• Strong computer skills
• Work well with teams and be adept at team building and performance measuring
• Excel at operating in a fast pace, community environment
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives
• Demonstrated strong critical thinking skills
• Strong problem-solving skills
• Must have a positive attitude, be open to change, and eager to be a part of achieving greater mission of ending homelessness

Business Administration or Social Work degree or experience

• medical
• vision
• dental
• life and disability insurance
• eligible to enroll in our company 401(k) plan