Operations Specialist

• Partner with local leadership and human resources to support onboarding readiness, including workspace preparation, access coordination, and onboarding logistics
• Organize on-site meetings from start to finish by arranging room setup, coordinating food and beverage service, and ensuring spaces are ready before and after each event
• Maintain day-to-day office inventory by monitoring supply levels, ordering essential materials, and supporting items such as business cards, shipping needs, and printer upkeep
• Plan and assist with Durham-based employee events, community outreach activities, volunteer programs, and charitable initiatives
• Act as a point of contact for facility-related needs by working with property management and external vendors on repairs, maintenance requests, and workplace improvements
• Receive, sort, and distribute incoming mail and packages in a timely and accurate manner
• Track service issues and follow through with appropriate partners to help keep the office running efficiently and safely
• Provide general operational and administrative support for additional tasks and priorities as business needs evolve

• Experience supporting office operations, workplace services, administrative coordination, or facilities-related activities
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment
• Ability to coordinate meetings, events, and onboarding activities with a high level of professionalism and follow-through
• Effective communication skills for working with employees, vendors, building management, and internal business partners
• Proficiency with common office tools and technology, along with confidence handling shipping, supply ordering, and general workplace logistics
• Ability to work independently, solve routine operational issues, and adapt to changing day-to-day needs
• Background in regulated or service-driven industries such as consumer banking, consumer lending, credit card operations, or similar environments is a plus

Background in regulated or service-driven industries such as consumer banking, consumer lending, credit card operations, or similar environments

• medical, vision, dental, and life and disability insurance
• 401(k) plan