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We are looking for an experienced Operations Specialist to join our team in Greenville, South Carolina. This role is within the healthcare industry and offers the opportunity to contribute to impactful operations while fostering a safe and collaborative work environment. As a Contract to permanent position, this role is ideal for candidates seeking long-term growth opportunities.
Job Responsibility:
Participate actively in the organization's health and safety compliance initiatives to ensure adherence to established standards
Implement and maintain practices necessary to achieve successful accreditation, including a thorough understanding of relevant guidelines
Oversee vehicle dispatch operations, maintenance schedules, and related procedures to ensure efficiency and reliability
Promote a trauma-informed workplace by upholding core values such as safety, collaboration, empowerment, and trustworthiness
Serve on committees as needed, contributing to organizational goals and projects
Support the organization's values by demonstrating commitment, openness, and continuous improvement in all tasks
Monitor and analyze operational metrics, ensuring alignment with industry standards and objectives
Address and resolve operational challenges effectively to maintain seamless workflows
Requirements:
Proven experience in operational roles within healthcare or related industries
Strong knowledge of call center metrics and ability to optimize performance
Familiarity with credit card industry processes and consumer banking principles
Expertise in critical analysis and problem-solving within operational contexts
Understanding of consumer lending practices and associated regulations
Excellent organizational skills and attention to detail in managing multiple responsibilities
Ability to foster a positive and collaborative work environment
Effective communication skills for engaging with teams and stakeholders
What we offer:
medical, vision, dental, and life and disability insurance