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A fast‑scaling consumer products/e‑commerce brand in Carlsbad is hiring an analytical, systems‑savvy Operations Specialist to connect the dots between Sales Ops, Supply Chain, and Finance. You’ll help keep orders flowing, inventory accurate, and reporting tight—ideal for someone who loves process, data, and cross‑functional problem‑solving.
Job Responsibility:
Manage order-to-cash workflows: order validation, EDI exceptions, allocations, and release timing
Monitor inventory health (available‑to‑sell, backorders, aging, safety stock)
coordinate with Purchasing on replenishment
Investigate shipment exceptions, RMAs, and claims
partner with 3PL on resolutions
Maintain product, pricing, and customer master data
ensure clean, audit‑ready records
Build dashboards/reports (fill rate, OTIF, returns, margin) with insights and action items
Support process improvement: SOPs, automation opportunities, and cross‑team handoffs
Liaise with Finance on accruals, landed cost issues, chargebacks, and month‑end reconciliation support
Assist with new channel launches, portal setups, and promotional calendar readiness
Requirements:
3–5+ years in operations, supply chain, or sales operations (CPG/e‑commerce a plus)
Strong Excel (pivots, lookups
bonus for basic modeling) and comfort with data
Clear communicator who can translate numbers into actions across teams
Detail‑driven, organized, and proactive about fixing root causes
Nice to have:
BI/Reporting: Power BI/Tableau/Looker (nice to have)
What we offer:
medical, vision, dental, and life and disability insurance