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We are looking for an Operations Specialist to join our team in Minneapolis, Minnesota, on a Contract to permanent employment basis. In this role, you will play a critical part in ensuring smooth operations by managing transportation logistics, coordinating schedules, and supporting various organizational activities. This position offers an excellent opportunity to contribute to a non-profit environment while developing your skills in customer service and operational management.
Job Responsibility:
Coordinate transportation arrangements for field trips, sporting events, and other activities, including working with internal drivers or third-party services
Monitor and confirm daily transportation schedules to ensure timely departures and arrivals
Serve as the primary point of contact for resolving logistical issues that arise during operations
Support the athletic department and other teams with event planning and execution
Handle multiple priorities effectively, ensuring all tasks are completed within designated timelines
Communicate proactively with team members to provide updates and address concerns
Utilize Google Suite tools to manage schedules, track tasks, and maintain accurate records
Collaborate closely with organizational staff to streamline processes and improve efficiency
Respond to inquiries and provide exceptional customer service to internal and external stakeholders
Assist with data processing and reporting to support operational decision-making
Requirements:
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent communication abilities, both written and verbal
Familiarity with transportation management or logistics is highly desirable
Proficiency in Google Suite applications for scheduling and documentation
Background in customer service, ensuring a positive experience for all stakeholders
Ability to work effectively in a fast-paced environment and adapt to changing priorities
Nice to have:
Bilingual proficiency in Spanish is a plus
Experience in a non-profit setting or similar operational role is preferred
What we offer:
medical, vision, dental, and life and disability insurance